Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified June 18, 2025

Vida's Injury

My 5 yr old greyhound chased a rabbit into our fence and she fractured part of her upper jaw and displaced her canine tooth. Because it was a traumatic injury, the surgery cost was covered, even though it involved removing a displaced tooth and I don't have dental coverage. I was thankful for the payment.

Useful
Verified June 18, 2025

Quick and easy claims

My dog ate a sock and had a bowel obstruction so after a night of her vomiting we took her to the vet. I was at ease knowing that this incident would be covered by insurance and we could afford to do the best for Jewel. The process was fast and easy. I just took a picture of the receipt and uploaded it. We quickly got a response and the claim went through fast! I recommend PetsBest to everyone! Mainly as Jewel ages I have had to use it more and I know she will be around longer because we are able to afford her care!

Insurer: Pets Best

Veterinarian: Animal Alley Veterinary Hospital

By: Emily

Useful
Verified June 17, 2025

A Distressing Story with a Happy Ending

We signed up our English Bulldog Vic with Pets Best more than a year ago when we took Vic home. He is a very happy dog with a gentle disposition. During his second annual PE this year, we reported to Vic's vet that he has been limping with both his hind legs, and more so with the left leg. The tests showed that Vic had torn ligaments on both his behind knees, and that an ACL surgery was needed right away before his condition worsens and becomes more painful. In early May, Vic had his ACL surgery, and it has been very comforting to us to see Vic's progress since his surgery, and how much the surgery has helped him be more active and a happy dog again! Now, we are mindful that ACL surgeries are very expensive, and so we were anxious about how much of our total expenses would be reimbursed to us. It took about a month for Pets Best to process our claim (we understood d that Vic's condition is not an ordinary one, so we did not mind the wait). The happy ending to this story is that Pets Best covered nearly all of Vic's surgery + hospitalization! Pets Best truly lives up to its name! If you are looking for a health insurance for your pets, PETS BEST is th way to go!

Insurer: Pets Best

Veterinarian: Lake Geneva Veterinary Clinic

By: B.

Useful
Verified June 17, 2025

Best Investment in Your Dogs

"I have had great experiences with Pets Best. Through HGE, emergency visits and stays, cancer, allergies and more- once I met my deductible it paid what my policy states. I am looking to get it on a 3rd dog too. If you get a puppy, this is the first thing you should do...get a policy thorugh Pets Best. "

Useful
Verified June 17, 2025

Pets Best Provides Stress Relief

I adopted a 3 year old large breed dog 5 years ago and I chose Pets Best Insurance after careful research. I have been more than satisfied with the ease of completing a claim, the clarity of explanation of benefits and the ease of receiving payment. As my dog ages she needs more and more healthcare and I am confident every time we go into the veterinarian office because I know I have the financial support from Pets Best. Such a stress relief for the family!

Insurer: Pets Best

By: Beth

Useful
Verified June 17, 2025

Great insurance

I looked at many other companies, but Healthy Paws is the best value. Great coverage and quick processing

Insurer: Healthy Paws

By: Beth

Useful
Verified June 17, 2025

My experience with Pets Best

This year we were notified of my dog's heart condition. I'm incredibly grateful to have Pets Best for Buddy's health needs. Knowing that I didn't had to worry about the cost of his veterinary care. Because of their help, Buddy received necessary treatment and care, which provided us with an additional six months with him before his passing. This insurance went above and beyond, and they are highly recommended to any pet owner.

Insurer: Pets Best

Veterinarian: VCA Hollywood Animal Hospital

By: Laura

Useful
Verified June 17, 2025

Healthy Paws

Healthy paws has been amazing for us on more than one occasion. Our dog has epilepsy and it covers his prescription costs which is HUGE. He also recently had surgery on his knee which was also covered under our plan. I don’t know where we would be without this insurance.

Insurer: Healthy Paws

By: Elizabeth

Useful
June 16, 2025

Highly recommend Healthy Paws

I sought out pet insurance when we found out our new kitten liked to eat things he wasn't supposed to, after a $3000 vet bill. A year later he started vomiting and I had no hesitation to bring him in to get checked out knowing we had Healthy Paws pet insurance. He had eaten a few chunks of a prank rubber snake and needed to have them removed. Healthy paws covered 80% of the ER vet bill (not including the initial exam). Within a week, I was reimbursed. I can 100% recommend this insurance company. It saved us from yet another $3000 vet bill.

Insurer: Healthy Paws

By: Kimberly

Useful
Verified June 14, 2025

rejected not one but two of my claims citing "small print" .

I have been with this company for many pets . I have been with this company with my current girl for 7 years. I do not turn many claims in and understand the process and terms. the outlandish citings they gave for the last 1/ cracked tooth had to be extracted. they did not cover it because, I DIDNT HAVE MY DOGS TEETH CLEANED UNDER ANESTHESIA THE FIRST THREE YEARS OF HER LIFE. That is insane. the vet couldnt even believe it and has never heard that before. the second claim, was that my dog was acting very strange after a severe thunderstorm in the mountains. she wasnt eating going on two days. not interested in anything. DENIED THAT CLAIM WITH NO EXPLAINATION. I guess mental health (if that is what it was ) is not a thing with pets. THIS COMPANY HAS RAISED RATES AND STARTED DENYING LEGITAMATE CLAIMS. I AM SORRY I EVER REFERRED MY FRIENDS TO THEM.

Insurer: Pets Best

Veterinarian: Arnold Pet Clinic

By: christi

Useful

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