Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Very disappointed!
My dog did not have any underlying health issues when enrolling him with this company. He devloped allergies. Our claim was denied for reimbursement. I feel this company took my money for this policy with no intention of ever covering a claim. They cost me the opportunity to go with another company who would have be more honest and who would have paid for these allergy issues, and now I will be denied from any other company as this will be labeled as a "pre-existing." I would NOT receommend this company. If I could give them a 0 rating I would.
Insurance
Response to claims are very timely. My dog is young but she did have a non-critical issue I did not expect. Price went up significantly for me as my income is social security but it seems to be comparable to other insurers these days. I feel this company is quite reputable.
Not the best, not the worst
Ive had pets best insurance since my shihtzu was less than 3 months old. Her insurance started out at 70ish dollars and has increased to 101. Most of the stuff she goes to the vet for is not covered and I end up paying out of pocket the majority of her expenses. Wish there was an insurance that actually helps.
Bruddah, Haole Girl and Duchess
Pets Best has always been fair and responsive for claims for our 3 Boxers over the past 8 years.
Really good first 4 years and then --
I've recommended PetsBest to many people. The claims process is easy, and I've always been paid. My little dog has conditions which require medications for life. The premiums had modest increases over the first four years. But I've just been hit with an increase of the current monthly premium by $30! More than a 50% increase. I haven't moved, my payments are automatic, etc. No explanation offered. I'm a senior on a fixed, modest income and this hike is very hard to absorb. I feel like I've been mugged. Now they're just like every other insurance company. Perhaps they're aiming to get rid of me and my dog.
Insurer: Pets Best
By: Kathleen
The Gift of More Time
"In late 2021 our little boy Wicket was diagnosed with lymphoma, and while our entire family was devastated we had peace of mind knowing that Pets Best had our backs. Having good medical insurance made all the difference in the world, and with the help of his amazing veterinary oncology team Veterinary Cancer Group of Orange County our little boy was able to beat stage 4 lymphoma and remain in remission for almost 3 years. When receiving devastating news about our fur babies health, the last thing that should be a factor in making medical decisions is cost or affordability, but sadly that is not always the case. We feel so blessed that Wicket was covered by Pets Best allowing us to make medical decisions based on his best interest without having to worry about anything else. Sadly, our little boy has since crossed the rainbow bridge, but the gift of the extra time we spent with him is something we'll be infinitely grateful for the rest of our lives.
Insurer: Pets Best
Veterinarian: Veterinary Cancer Group OC, A Thrive Pet Healthcare Partner
By: Leslie
Archie
If you’re looking for good pet insurance this is the place to be. Pests Best!!! Very fair in pricing very helpful very fast in being reimbursed they are the best!!
Pets Best Insurance
I cannot recommend Pets Best insurance enough. My dog recently had major surgery on her ACL. The claim was well over $10,000. Now she has an internal infection and all her screw and plates have to be removed. We are looking at another $10k plus. The first surgery, we were responsible for approx. 1,500 of the over 10,000 cost. Our sweet girl is 14 years old. The last thing anyone wants to do is euthanize your beloved pet because you can't afford surgery. I am grateful, beyond words, that we have Pets Best.
Insurer: Pets Best
By: Sandy
Very very happy.
"Being a long time dog owner, when we got our most recent 2 dogs we decided to be proactive about long term financial protection from catastrophic disease or injury. One of the dogs developed a very serious neurological disorder and requires significant meds and treatment. Pets Best has covered the expenses without issues or challenges. We are grateful to have a quality company standing behind their product. We could not be more happy with our decision
Insurer: Pets Best
By: Art
Second Fur Baby
My soul baby battled 2 cancers and Pets Best was there for us through it all. I couldn't have done her expensive cancer treatments if it wasn't for Pets Best. Unfortunately, we lost the battle. But because of Pets Best, I got to spend 5 more months with her post diagnosis I recently ended up adopting a fur baby that I'm fostering and of course I signed up the baby with Pets Best right away. There's no other insurance company that I would trust. My fiance's baby uses Pets Best as well and we always tell our friends and families about how great they are