Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,383 total
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Fast processing
Fast processing. Very happy with my experience and ease of uploading information
Insurer: MetLife
By: customer
Impossible to cancel.…
I had Spot insurance for over a year and luckily never needed to file a claim as my pup stayed healthy. I moved out of the country a few months ago and emailed them to cancel my policy. Note - I emailed the address that they sent my policy info from - which is labeled “reply” and does not send an automatic message or have any notes in their prior message that it’s an unmonitored account. I was charged the following month. I emailed them again - this time attaching random emails from their website that they suggest emailing for quotes. They finally responded and cancelled my plan but argued they wouldn’t honor my original cancellation date. It’s also important to note that they don’t have any emails or instruction on how to cancel on their site. I now have to take this up with my credit card company. I would not suggest Spot to anyone I know. Edit - I’m even more disappointed by their blatant lies in their response. There is no footer in the email that the account is unmonitored, the email is reply(several numbers)@mypetinsurer.com. Also there is no automatic message as I mentioned above. And there is no clear information on how to cancel on their website. You can see for yourself.
Insurer: Spot
By: Kathryn H
Easy to enroll
Easy to enroll and very informative on coverages and options.
Insurer: MetLife
By: Jennifer
I found the options to be affordable…
I found the options to be affordable for the type of coverage I expect. The site was easy to navigate as well
Insurer: Nationwide
By: Ronda T.
You make it mostly easy to file a claim…
You make it mostly easy to file a claim and I get paid back pretty quickly. It's nice to have insurance for my pets
Insurer: Spot
By: Snowed in
Great prices, excellent experience
The website and app are easy to use and provide detailed coverage information. Usually, that's hard to find, but Nationwide made it extremely accessible. I also found the price was quite reasonable, and the customized plan option allowed me to take out and add what I thought best suited my needs.
Insurer: Nationwide
By: customer
Reliable, great customer service!
I could not be more pleased with Pets Best. Daisy has epilepsy and that is so costly and exhausting. Without Pets Best, we could never have made it this far! Great customer service, fair rates and quick claim turn around 98% of the time.
Highly Recommend
Purchasing pet insurance for our new puppy was easy and well explained. MetLife came highly recommended by our vet and now we know why. Thanks for giving us peace of mind MetLife.
Insurer: MetLife
By: Daisy
Prudent pet insurance made it a… Enjoyable experience
Prudent pet insurance made it a seamless and enjoyable experience signing up for pet insurance for my pet. I would highly recommend them. Their prices are great!
Insurer: Prudent Pet
By: Alan Maxson
Talking with a real live agent
It was so refreshing when a real live agent took my call! She answered my questions and guided me in picking the right options for me and my pets. The overall concern for me were the unexpected costs that can occur, being a single fur parent I need to make sure cost isn’t the biggest factor. This gives me the most peace of mind!
Insurer: Nationwide
By: Trina Arreguin