Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


July 20, 2023

Sick pup

My recently adopted Australian Shepherd/lab mix had terrible vomiting, and required an ultrasound and ER visit. Looks like she came to me with a cat toy in her tummy. I had signed up with MetLife dog insurance through the rescue group. Boy , was I glad I did!. MetLife was terrific. Easy to fill out the paperwork, just sent in the medical report snd the bill. I feel good about being able to take care of my Piper female without worrying about my bank account. Thank you, MetLife.

Insurer: MetLife

By: Patti

Useful
Latest 1 comments
Posted: | By: Donna M Moore

I am finding the same great comfort with them. My new pup had giardia when she came to me and it took three rounds of treatment to cure it. She also needed blood work and spaying and it was all covered. So very happy I decided on Met Life!!!!

Verified July 19, 2023

Pet Parents Cannot Afford to Not Have Pet Insurance

Never in a million years did I think I would have a Vet bill this high, but it did. Leo, my 13 year old cat had three severe complications all within a two week time period. I considered letting him go, but the Vet told me had a good prognosis and I had Trupanion Pet Insurance on top of that so we proceeded. One thing led to the other and when it was all done I ran up three credit cards and maxed out one of them to pay Leo's bill. I'm happy to announce that Leo is doing great as if the whole incident never even happened. I'm even more thrilled that as promised Trupanion paid paid almot 90% of the bill minus a couple of very small exclusions. To anyone considering pet insurance, it is my opinion that you can't afford to not have it. I wouldn't have a Leo right now had it not been for Trupanion. The monthly plan pales in comparison to what a major vet bill can run. It is so worth it and I am so grateful for Trupanion.

Insurer: Trupanion

Veterinarian: Veterinary Emergency Group

By: Joelle

Useful
July 19, 2023

I can't believe I am giving an Insurance Company 5 Stars!

You purchase insurance for the unexpected. The times you can’t predict & the unfathomable expenses that come with them. Whether you go to a breeder or a shelter to find your spirit animal, you know that on average what you’re adopting will pass before you. The breed will come with sickness, accidents, routine care, & more. If you’re an animal lover like me you understood this before you signed on to be a caregiver of a such a beautiful spirit, one of God’s creatures. I paid for insurance for my baby for close to 8 years. She had the top of the line package with $30K maximum life, 10% co-pay, & annual coverage of $435 for dental & routine cosmetic care. This cost $135 month. Those who understand how insurance works know the beginning pays for the end, & that’s when you need it most. It’s also the most humane way to share existence with your animal, no different than yourself. Would you ditch your healthcare for a gun to the head because you got hurt? Why should the one you love be any different? Obviously there are exceptions to this, I understand that, but one of the nicest things my mother, another animal lover like me, said in the end was, “you did everything you could do, & that’s more than the majority of pet owners out there.” Crying on the phone that sentiment brought me peace. In under four months I watched $20K vanish from my account & I don’t regret a penny of it. The folks at @embracepetins were the most empathetic team I could have imagined. Yes, I’m talking about an insurance company. They pre-authorized $9K in 45 minutes in the ER for an MRI. Humans can’t do that! To me, my baby should have the same level of care as I do. Before you say economics, I kept her coverage active through multiple tours of unemployment income. That’s not easy. I cut meals, stoped driving, & more just to make sure she was safe. Right now I feel guilty looking at another animal breed online. If I went to a shelter I’d take all of the cats. I’ll own again one day, & Embrace earned a customer for life. After I pass too, because my will is going to require insurance for the animal if they want my shit. You may not agree with these beliefs, that’s ok, we are not dating. ✝️🇺🇸😿

Insurer: Embrace

Veterinarian: Renee Lewis of Pet Health Hospital

By: Chris

Useful
July 19, 2023

Great Pet Insurance!

Healthy Paws is great! We have used them for both of our dogs since they were puppies. They have saved us SO much money for smaller medical issues over the years. Recently, our dog had to have ACL surgery which cost $6000- Healthy Paws covered almost all of it. They also refunded us via direct deposit in 2 days. I am very pregnant, so this was very helpful to get the surgery paid off quickly. Their website is quick and easy to use. They even checked on my dog after the surgery. Would highly suggest!

Insurer: Healthy Paws

By: Kayla

Useful
July 18, 2023

Healthy Paws Makes Claims Easy

Our four and a half year old dog seemed "off" and was going to into his crate, facing the wall multiple times a day. We discovered that he had a badly cracked pre-molar causing him pain. The surgery to remove it was expensive; about three thousand dollars, but only a couple of scanned documents and a few weeks weeks later Healthy Paws reimbursed two thirds of the cost. And our little love is back to his smiling happy self. Human health insurance companies could learn a thing or two from Healthy Paws.

Insurer: Healthy Paws

By: Jessica

Useful
July 17, 2023

Better than human medical insurance

Met Life Pet has been great for us. It is far easier than our human insurance. Just take your pet to the vet and get a copy of the bill and the SOAP notes. Take a picture in the app and click submit. It usually takes 2 to 5 days for us and we get reimbursed directly into our checking account.

Insurer: MetLife

Veterinarian: Zoot vet Georgetown TX 78633

By: Woody

Useful
July 14, 2023

Cheaters. Stay away from healthypaws. They are misleading at best.

Big words, no coverage. Make ASS-U-ME-tions all the time to deny coverage. Try other better companies. DO NOT RECOMMEND.

Insurer: Healthy Paws

By: Sachin

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Sachin, We're never happy when we have to deny a claim for a client. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records by your veterinarian. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. While your Healthy Paws plan covers the costs of veterinary treatment related to an accident, illness or injury where the clinical signs or symptoms were first present after the enrollment date and waiting periods, pre-existing conditions are not covered by your plan. As such, we were unable to provide coverage for your recent claims as that condition was pre-existing. Our team has provided more detailed information in their emails to you, including information on our claims appeal process.

July 13, 2023

Such A Scam - Not Worth It

We have been paying this provider for over 9 years. It went from $70 payments to $210 a month over the years. We calculated we have paid over $14,000. In our dogs 9th year, he started having issues. Several visits to the vet and zero reimbursement from Fetch. Also, with each visit comes a possible claim, and each claim has a $400 deductible. There is no winning. You are better off to take that money every month and put it in a separate account, then use it as needed. Bonus if your dog hardly gets sick, then you can use it as you see fit. Pet insurance is a total scam. Very disappointed. Waste of money, would not recommend.

Insurer: Fetch Canada

By: Amanda

Useful
July 13, 2023

Total ripoff

I submitted several receipts from the vet, only one of which was applied to my deductible. However, in the many claims that were denied there were medications listed that I was certain were covered. (as I searched and printed out a very lengthy list) These claims were denied, even though the bills were itemized to show that some, if not all, of the meds should have been at least applied to my deductible. I will be disposing of this next year. Guess I have to stick it out now so as not to lose the small amount of credit I have accrued towards the deductible now.

Insurer: Pets Best

By: Tom

Useful
July 12, 2023

Easy, friendly, and reliable

Rates are reasonable, the policies are clear and easy to understand, and claims are processed super quickly. We've had great experiences with Healthy Paws for both our pets. They even reached out after one was recently hospitalized just to check in on how she was doing!

Insurer: Healthy Paws

By: Nicole

Useful

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