Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


July 30, 2023

Great insurance!

My new rescue pup hurt her leg playing with another dog fairly soon after getting her. Because MetLife insurance has a much shorter waiting period prior to filing for an injury than most companies, they reimbursed 90% after my deductible was met. Another reason I chose MetLife was that they will cover both knees if there is a problem rather than just the first leg, as many companies do. I’m glad I read all the details of the policies instead of just choosing the least expensive. I’m very happy with the coverage, communication from MetLife, and the speed of reimbursement. Great company to work with!

Insurer: MetLife

Veterinarian: Omro Animal Hospital

By: Shelley

Useful
July 29, 2023

Everything needed in pet health/maintenance

My first review on any kind of insurance. I recommend this insurance. It's very affordable and covers just about everything! Very much worth the price...especially with the cost of vets, vaccines and visits. You'll be glad you did!

Insurer: Pets Best

Veterinarian: Ponemah Veterinary Hospital

By: Denise

Useful
July 29, 2023

Coverage that matters

Best thing we could have done as a dog family was make sure our Boozer was covered. Having his health to worry about was enough, knowing his coverage is reliable makes a huge difference and comforts us.

Insurer: ASPCA

Veterinarian: West Coast Animal Hospital

By: Steven

Useful
July 29, 2023

We love our hounds!

Oh my! I wish every pet owner knew about Metlife! Had it not been for the latest rescue group, S.O.S, Saving One Soul who recommended this company, we never would have been the wiser and I have been in the vet field for 17 years! Tremendous coverage with reasonable premium! LOVE MET LIFE!

Insurer: MetLife

Veterinarian: Hopkinton Animal Hospital

By: Renee

Useful
July 27, 2023

90% of $4500.00 reimbursed to me by my Pet Insurance!

I can't imagine not having Pet Insurance. There was no question that my cat could be treated No worry about affording her bill. Insurance paid the claim within four days. FOR PENNIES A DAY, IT IS PART OF CARING FOR YOUR ANIMAL, AS IS FOOD & SHELTER!

Insurer: Embrace

Veterinarian: MISSION EMERGENCY VET

By: ELEANOR

Useful
July 27, 2023

I’m done

I will be cancelling my 10 years of Trupanion and will be self insuring from now on. They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.

Insurer: Trupanion

By: Linda

Useful
July 25, 2023

Best Insurance for Pets

I have had Healthy Paws since both of my Shih Tzu's were puppies. Both have had substantial vet bills. Healthy Paws has reimbursed on vet bills promptly and it couldn't be any easier to file a claim. Premiums have increased only minimally so far. I am so pleased with Healthy Paws!!

Insurer: Healthy Paws

By: Kathy

Useful
July 23, 2023

The Best for You & Your Pet

Trupanion is worth every penny. The customer care representatives are excellent! They clearly and succently answer any type of clients questions, resolve issues in real time and are a delight to deal with. Trupanion exceeds all my expectations!

Insurer: Trupanion

Veterinarian: VCA Alta Vista Animal Hospital

By: D.

Useful
July 22, 2023

BEWARE—Total Rip Off

We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.

Insurer: Healthy Paws

By: Shirley

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.

July 20, 2023

Easy to use, fast processing times

I have had multiple unfortunate issues with my Standard Poodle regarding embedded fox tails. This required multiple surgeries and after surgical complications. It also eventually required a trip to a specialist for a CT Scan of the area. The dollar amount paid out by myself and the insurance company wasn't as high as some reviewers, but for me it is the ease of the process and quick processing time provided by Healthy Paws that I am very satisifed with. The claims process consists of you selecting which dog the claim is for and uploading the invoice. I am very happy that Healthy Paws is always there for me and I will recommend them to everyone.

Insurer: Healthy Paws

By: Mark

Useful

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