Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Great Customer Service
Wyatt in Customer Service was incredibly helpful when finding me a better plan to fit my budget while still giving me piece of mind that my pup would be protected.
Insurer: Embrace
By: Tim
Changing my address doubled my premiums!
Changing my address doubled my premiums!
Insurer: MetLife
By: customer
Excellent experience - Lauren Morton is great
Lauren Morton was my rep and it was fantastic talking to her about my pets insurance needs. Lauren was patient, attentive and very helpful. Being a first time pet owner and taking insurance for the first time, I had several questions and had to talk to her more than once to get clarity. Lauren showed immense patience and care to answer all my queries and did a fantastic job. Fetch has given me the best premium rate and their website is clear and very helpful. No hidden charges or taxes to add on thereafter is a major bonus for me when making a decision.
Insurer: Fetch Canada
By: Surendranath Soundararajan
Aaron was really helpful. Would highly recommend Sonnet.
When I called I spoke to Aaron and he was very helpful. I thought the auto quote was really great. I just wished I could have done both auto and home insurance together.
Insurer: Sonnet
By: Joanne Osborne
I was wracking my brain
I was wracking my brain checking each pet insurance company that would be best for our 6-year old Husky/Shepherd dog, Augie. I had 6 different companies all offering the same, yet different things. Calling Fetch on their 1-800 number and chatting with their agent. Lauren Morton made all the difference for my husband and I. Lauren customized our account to fit what we could afford financially. comfortably. Lauren answered all our questions and concerns.
Insurer: Fetch Canada
By: Monik R
It so convenient to get a quote and buy…
It so convenient to get a quote and buy the insurance online and affordable too.
Insurer: Sonnet
By: Farida Mirzaie
First time having Spot insure our dog
First time having Spot insure our dog. I am very happy with their coverage. Our dog recently had some GI problems and we had to visit the emergency vet. After x-rays and other testing, the bill was quite expensive. Spot paid a good portion of our bill after our deductible. Thankful to have them.
Insurer: Spot
By: Ken
Healthy Paws made it simple and easy
Healthy Paws made it simple and easy. No surprises. Wish I could say that about my insurance!
Insurer: Healthy Paws
By: S Killips
Pets Best is the "BEST"
I’ve been a Pets Best customer for a couple of years now, and I can honestly say it’s one of the best choices I’ve made for my pet’s health and my peace of mind. When my dog got sick, I was worried about how expensive the vet bills would be. Thankfully, Pets Best made the entire process simple and stress-free. Submitting a claim online was quick, and I received my reimbursement faster than I expected. What really stands out about Pets Best is their transparency and excellent customer service. The coverage options are flexible, the monthly premiums are reasonable, and the policy clearly explains what’s covered — no hidden surprises. I also appreciate how easy it is to customize a plan that fits both my budget and my pet’s needs. Thanks to Pets Best, I never have to hesitate when my pet needs care. They truly live up to their name — they’re the best! 🐶
Insurer: Pets Best
By: Gilda Klein
Friendly people
Friendly people, good information. Competitive prices and coverages.
Insurer: Prudent Pet
By: C. Rice