Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Very long wait for claim. 12 weeks and counting……
Waiting 12 weeks for a wellness claim that was reduced by a 1/4 for services considered not covered. When all that the vet provided was basic routine shots and check up.
Insurer: Pets Best
By: Vincent
The best decision I made after bringing home my new puppy!
I’m so so so happy I choose to go with PetsPlusUs pet insurance, I would and I do recommend them to everyone who is considering pet insurance and definitely if your bringing home a new puppy! I can’t tell you how much peace of mind I had when my puppy ate something he shouldn’t have and we had an emergency hospital stay, I didn’t hesitate to leave him and had I not had the insurance I would have had to put my financial situation before my puppy’s care. I recommend PetsPlusUs for the following reasons, 1) immediately underwrite the policy, so from day one you are aware of any policy exemptions that would be considered pre-existing. 2) I’ve never had a claim denied 3) the Veterinary Clinic submits on my behalf and I’m reimbursed within 2-3 weeks 4) I’ve had several claims for both accidents and illness and my premiums have not increased with my annual renewal which is automatically renewed which is awesome! 5) my premiums are very affordable I looked at several other options and most were ridiculously high premiums, it costs me more to fill my vehicle with fuel than it does to pay my monthly premiums! The only way they could improve would be to offer direct billing.
Insurer: Pets Plus Us
By: Tanya
Worst Pet insurance ever
Dropping this insurance and finding a better company. Over 2 years of paying for coverage. First issue has been a nightmare!
Insurer: Trupanion
By: CindyLou
Very pleased
Overall very pleased with Met Life Only problem I’ve had so far was the required “soap” notes to process a claim Her regular vet doesn’t do them so outside of routine shots or check ups I have to take her to a vet in town that does them. I recommend everyone to them asi it is straight forward insurance that covers emergencies or major issues but also pays for her wellness.
Insurer: MetLife
By: Edwin
Constantly Good Experiences
I’ve had Lemonade insurance for about two years now, and the peace of mind it has given me is worth every penny. My girl had a health scare when she was a kitten, and even though I’ve worked with her vet to keep it from repeating (knock on wood), I knew I wanted insurance to make the financial side of it less terrifying. Their claims are incredibly easy, it’s like messaging someone on FaceBook messenger. A few messages, a picture of the receipt, and that’s it. I’ll be loyal to Lemonade for a loooooong time!
Affordable and Great Customer Service
Met Life is affordable and claims are settled quickly. It’s a great plan and I highly recommend it.
Insurer: MetLife
By: Stephanie
Latest 1 comments
Good insurance
Worst Company Ever
When our dog was young, all was OK. Now she's older, they won't pay for anything, and the rates are up 50%. They used to be really good company, but the last few years have become complete garbage. Save the 160 a month and pay the bills yourself. Will save you half.
Insurer: Trupanion Canada
By: Mike
Latest 1 comments
I give them 0 starts Been with them for years and the one time we put in a claim we are denied i should of put away that money and would of had a few grand for vet bills
180 from the previous insurer
Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.
Wellness is not worth it
I am regretting the wellness coverage. It is costing me more in the long run to have this coverage. I am regretting selecting the wellness coverage so much. In the first month I spent double what they cover already and I still have to pay for the coverage that I won't need for the rest of the term sor 11 more months before I can cancel it. So frustrated. Embarrassed I fell for this.
Insurer: Fetch
By: Jaymie
Can't get easier or better!
This is my first year using Lemonade and I'm more than impressed! It was very easy to sign up and they explained all of my options in an easy to understand manner. Actually having options was amazing too! I could choose to cover specific things, like an annual exam, for example, rather than having everything lumped in, even if I didn't need it. The low cost, especially for a senior dog, was astounding as well. When it finally came time to file a claim (for an Annual exam with blood work) the process was painless. I used the phone app to list all the services that the Vet had provided, how much I'd paid, used my camera to take a picture of the invoice, and sent it to Lemonade (who had walked me through each step). Within four hours Lemonade had deposited all of the money they owed me into my bank account with no arguing about what was covered and what wasn't. The whole process was painless and easy. Thank you, Lemonade!