Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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It was very easy and inexpensive
It was very easy and inexpensive
Insurer: Nationwide
By: customer
Cost
The cost of the policy was reasonable, but I thought the deductibles were high
Insurer: MetLife
By: Robert Fabry
Came through when needed
People call insurance a scam and I couldn’t disagree more. I am now not in debt 9 grand because I purchased an embrace plan.
Insurer: Embrace
By: Ryan T
Great rates
Great rates, great coverage and quick claim resolution!
Insurer: MetLife
By: Terri Vaughn
I can’t tell you how much I recommend
I can’t tell you how much I recommend getting pet insurance!!!!! MetLife has been fanfriggintastic! Cost is affordable and they have never denied a claim or given any hassle. Took a few times to get the submitting down, but just make sure you have all receipts and the SOAP notes from vet with relevant info and dates. Thanks for what you do, have done and will do. Rob R
Insurer: MetLife
By: Rob R
good insurance
Very good insurance. Only criticism I have is the max amt is not unlimited which some other insurances have. They can have an unlimited option with a higher premium. Metlife is a huge company. They can don it.
Insurer: MetLife
By: Anales Debhaumik
Nothing but Gratitude
There are no words to express how grateful I am for Met Life Pet Insurance. My babies boys are getting older and need more care and MetLife came in all the way. Just this year on my Rock Bacon was 2500 dollars and I was reimbursed almost 2 grand from all the procedures. That peace of mind makes everything so worth it. Thank you thank you thank you.
Insurer: MetLife
By: Andie Grave
Very happy with MetLife
Very happy with MetLife. Have read horror stories online about other companies. Never had an issue with getting timely reimbursement (as long as you submit the proper documentation)! I’ve never had pet insurance before and I would 100% recommend MetLife to anyone looking for coverage for their pet. Will definitely purchase again for the next cat we add to the family!
Insurer: MetLife
By: Melanie
Great discounts through my employer and…
Great discounts through my employer and payroll deduction are so worry free.
Insurer: Nationwide
By: George de Leon
RUN AWAY
MetLife Pet Insurance has been the most frustrating and unprofessional insurance experience I’ve ever had. I’ve been a paying customer for years. My premium increased from $145/month to $170/month this year and I’m now paying over $2,000 a year for coverage that they refuse to honor. I submitted a claim for my dog Kalista’s newly diagnosed allergies. MetLife denied it as a “pre-existing condition,” even though: She had no prior allergy symptoms (no itching, no ear infections, no skin issues). No veterinarian ever suspected allergies until the dermatology appointment on 11/21/25. The symptoms MetLife used to justify the denial were unrelated GI issues (intermittent diarrhea), which have nothing to do with skin/ear allergies. When I sent a formal written appeal with complete SOAP notes and specialist documentation, MetLife didn’t even process it as an appeal — they simply misfiled it as a new claim and denied it again without reviewing anything. When I called to fix it, I was told the only way forward was to make my veterinarians fill out yet another MetLife form, despite the fact that the records already prove the denial was based on a misinterpretation of their own policy. This came from an individual who constantly interrupted me and spoke over me. In short: They denied a legitimate claim by stretching the definition of “pre-existing” beyond anything medically reasonable. They ignored a written appeal entirely. They pushed the burden back onto already overworked veterinarians. They’re collecting $170/month while refusing to honor coverage. If you’re considering MetLife Pet Insurance, be prepared for denials, misrouted appeals, and a company that seems far more invested in avoiding payouts than supporting pet owners. I would strongly warn anyone against trusting them with your pet’s care.
Insurer: MetLife
By: Kelsey J. Linner