Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified October 03, 2025

My premium increased 215% in 3 years - bait and switch!

I am SO disappointed at how much premiums have increased. It feels like a complete bait and switch. Beginning November 1, I will be spending nearly $5500 per year and that's WITH a deductible. Insane! I began my same policy in 2022 and I was paying $1750 per year on premiums. Beginning November 1, I will be paying $5500 - that's with a decrease of a measley $50 in deductible. I can no longer afford these payments. Have no choice but to discontinue my policy with MetLife.

Insurer: MetLife

By: Tara J

Verified October 03, 2025

If you love your pet, Get Metlife for their health

We love Met Life pet insurance because they cover most all Vet charges & Metlife is expedient in getting our claim reviewed & paid. Veterinary visits are very expensive so this makes us more welling to take our pet to the vet to keep her healthy for a long time. All our experiences with Metlife pet insurance has been very favorable. We would highly recommend Metlife to everyone.

Insurer: MetLife

By: Gary & Cheryl

October 03, 2025

I was always skeptical about pet…

I was always skeptical about pet insurance, until I needed it. I’m so incredibly grateful that I have the insurance. My dog got very ill and I’ve had to spend minimal on finding solutions because of the reimbursement we get back.

Insurer: Embrace

By: Ashley Garcia

October 03, 2025

Best Pet Insurance EVER

I have had such a great experience with Pets Best. My doggie is 15 years old and has had so many health problems this year. Pets Best has been the silver lining. I never thought that they would cover so much with no questions asked and no nickel and dining me over every little thing like all of the other companies I used did. We had 2 or 3 other pet insurances for my boy over the years, and nothing compares. Some of them play this game like, Oh, we will cover 90% of what you pay, but then you find out it's really 90% of what they consider a "reasonable" cost, which is never what the going rate is. Guess what? None of that garbage with Pets Best. It honestly has been exactly what I would want and expect from a pet insurance company. I couldn't think of anything I would change. Thank you, Pets Best, for helping me and my pup so much.

Insurer: Pets Best

By: LECIA

Useful
October 03, 2025

Not good

Had PetsBest for one year. Filed first claim regarding fracture tooth and my pup needed to have extraction due to infection. They raised the monthly rate and denied claim! I called and CANCELLED. They don't follow their own coverage.

Insurer: Pets Best

By: Julie

Useful
October 03, 2025

They are amazing

They are amazing! Such great service and so affordable. I cannot say enough about them. I am so glad that I switched over from Trupanion, Which was beyond expensive and they hardly Honored any claims that I submitted.

Insurer: Embrace

By: Career Finder, LLC

October 03, 2025

Great Insurance.

After our last cat had to be put to sleep, due to a severe heart condition. We decided, after we got another kitten, to obtain pet insurance for him. We reviewed several companies and chose Spot, because of its ratings and the coverage that we wanted. We chose accident and illness and preventive care. We took our little fellow in for his first vet check and shots. We filed our claim and received our payment without issue. We would highly recommend Spot Insurance.

Insurer: Spot

By: Jean Henson

Verified October 02, 2025

Is it worth it? YES

I have been concerned about if insurance is worth it. But, I cant express enough how fulfilling and awesome you are. I would pay anything to keep Daniel healthy. But, to know that Embrace is there always to help with the expenses. Your customer care is so warm and a pleasure to talk to. Your on-line claim submission is very easy. And, this is coming from a bit of slow and illiterate computer person. As, well I'm not going to give my age. But, as Daniel's father has passed he is my savior. And, you have given me my peace of mind. I have been negotiating in my head if the monthly fee can be justified. But, absolutely positively is. Thank you. Thank you from the bottom of our hearts.

Insurer: Embrace

By: Kathleen Kosiba

Verified October 02, 2025

So happy we chose SPOT as our pet insurance! …

Choosing a pet insurance was something I had never done before, had a hard time making a decision and chose SPOT, Luckily I did as my cat needs rx Food and it is covered! I found out the other choice I was thinking about does not have the rx food as a covered item, so happy I chose SPOT!

Insurer: Spot

By: Carla Walker

October 02, 2025

Triple Cost with No Benefit

After paying in for eight years with zero reimbursements, my policy jumped from $50/moth to over $150.

Insurer: Healthy Paws

By: Chris E

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