Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,795 total
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Raised my deductible by almost double…
Raised my premium by almost double after the first year. I called to see why - no reason given. They suggested reducing my benefits or raising my deductible to keep it affordable. Take weeks to reimburse claims with multiple requests for the same forms.
Insurer: MetLife
By: customer
Great Pet Insurance
The best pet insurance in the market. My vet bills are reimbursed very fast!
Insurer: Pumpkin
By: Jon
Unjustified and Unacceptable Price…
Unjustified and Unacceptable Price Increase Increasing the premium by $17 per month for healthy pets with no claims is unjustified and unacceptable. I will not pay nearly $1,000 per year for pet insurance that delivers no value. Penalizing responsible owners of healthy animals is wrong and feels like pure corporate greed. Unless this increase is reversed or a reasonable alternative is offered, I will cancel my policy immediately.
Insurer: Healthy Paws
By: Anastasiia Rios
I love pets best overall
I love pets best overall. The only issue, which has become a major problem for me financially lately, is the time it takes to process claims. It's been taking 4 weeks before I am paid for claims which is a financial hardship for me.
Insurer: Pets Best
By: Stacy Townsend
I highly recommend ASPCA
My dog suffered for many years and it was costing me a fortune, I decided to finally get pet insurance with ASPCA, and I've been with them for about 3yrs. In the beginning ASPCA was a real pain in the arse, they wanted documents of ALL of his medical records, problem was he had been to 3 different veterinary doctors, and this took some work. ASPCA kept denying claims based on pre-existing conditions, and admittedly they were pre-existing, their not stupid, but as time went on my dog developed more health problems, and I would pay the bill out of pocket, then submit a claim, it would take about a week but they would pay as much as 75%. Recently my dog passed away but not after several costly vet bills were incurred totaling around $4700, total for the year was around $8k, this included full bloodwork, urine culture, emergency doctor visits in the middle of the night, Xray's, Ultra sounds, everything the doctors could think of. I paid out of pocket and days later they reimbursed me about 65%. Insurance companies are in the business to make money and ASPCA is fair about how they conduct their business, they denied pre-existing conditions because they really were pre-existing, but when my dog had new health problems they held their end of the deal and paid out up to 75%. I highly recommend ASPCA.
Insurer: ASPCA
By: Al Vynne
Great customer service
Great customer service. Rebecca did a great job of answering all my questions and the company gives a person a really good value for their money.
Insurer: Prudent Pet
By: chaz.schroedergmail.com
No reimbursement for chronic medication…
No reimbursement for chronic medication needs
Insurer: MetLife
By: customer
My experience is not "great." It's…
My experience is not "great." It's satisfactory. I am not pleased at the rejection of our claim for follow-up services at the vet that were directly related to an emergency ER visit for our cat. While MetLife covered the ER visit to the extent of our insured contract, it did not cover to the full extent for the follow-up vet visit which was absolutely necessary. We pay for insurance and expect you to keep your end of the bargain.
Insurer: MetLife
By: customer
So far they seem to be a good company…
So far they seem to be a good company that pays out when you have a sad situation with your dog
Insurer: MetLife
By: Dennis M
Stress reliever The best thing about my Metlife pet…
The best thing about my Metlife pet insurance program was the relief it gave me knowing that if anything happened to my pets I didn’t have to worry about expenses. I have two stress and anxiety service dogs and their health is extremely important. Knowing expenses wouldn’t be an issue was in itself a stress reliever.
Insurer: MetLife
By: Eileen