Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


February 05, 2018

Not the best customer service rep.

Not the best customer service rep. She was not happy, when I indicated it took a long time to receive reimbursement. Trupanion insurance costs are outrageous and go up every single year, without question. Customers have no option to go elsewhere as they will claim "preexisting conditions". My pups insurance cost MORE THAN MINE! Something not right here.

Insurer: Trupanion

By: Mary

Useful
February 05, 2018

Trupanion allowed me to give my dog the medical care that he needed without the added worry of financial obligation.

Trupanion allowed me to give my dog the medical care that he needed without the added worry of financial obligation.

Insurer: Trupanion

By: Dean

Useful
February 05, 2018

So grateful to have Trupanion insurance at this time in our sweet boxer’s aging life.

So grateful to have Trupanion insurance at this time in our sweet boxer’s aging life. The best investment we ever made when he was two years old, and now he is 9 1/2 With some serious problems.

Insurer: Trupanion

By: Monica

Useful
February 05, 2018

When I advised your company I had moved from Alberta to B.

When I advised your company I had moved from Alberta to B.C. my premiums shot right up. I am still the same person with the same animals and can see no justification for the rate hike. Will never use your company again should I get another pet.

Insurer: Trupanion Canada

By: Liz

Useful
February 05, 2018

Would have given 10 when I started 5 years ago

I would have given 10 when I started 5 years ago & the price was $37. Now it’s almost $60. And I find it very expensive. I have considered ending my insurance. Far to Expensive. If it was around $40 you would probably have a lot more people registered meaning more money for the company to pay for pet medical expenses that arise & also make money for the company. I don’t get it?

Insurer: Trupanion Canada

By: Sandra

Useful
February 05, 2018

I will probably cancel as I have not found the policy worth the cost.

I will probably cancel as I have not found the policy worth the cost.

Insurer: Trupanion Canada

By: Dawn

Useful
February 04, 2018

Wish they covered Humans

We use Healthy Paws to insure our pets from puppy to passing. Their plans are affordable and are invaluable when something goes wrong. We lost our doberman at age 4 to kidney failure and they covered the intensive care so we could just love her through it. We wish they sold human insurance because our dogs have better health care than we do.

Insurer: Healthy Paws

By: Stephany

Useful
February 04, 2018

Never a problem, terrific coverage.

I never have to call and complain. Coverage is terrific. Rates could be a little bit lower. But no complaints about claim coverage as with 2 other companies in the past.

Insurer: Embrace

By: Tammy

Useful
February 04, 2018

What a waste of money!

I submitted a claim for $226, knowing I had a $100 deductible. They also deducted $75 for the emergency exam & $10.25 for coinsurance & sent me a check for $41. I'm cancelling now, as I can easily put back $50 a month for vet expenses, instead of paying AKC Pet Insurance +$65 a month!

Insurer: AKC

By: Ladina

Useful
February 03, 2018

We love Embrace!

I asked everyone I know with pet insurance to tell me about their coverage, and everyone with Embrace was happy without any complaints, that goes for us as well. We love Embrace Insurance. It's easy to sign up, they have great insurance package options, it's easy to edit online, it's even easier to submit claims, they process claims quickly and without complications, and they have AMAZING customer service. I'm so glad I opted for pet insurance (my pup is pretty mischief) and even more grateful that I chose Embrace.

Insurer: Embrace

By: Ana

Useful

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