Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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You guys have started to cover less and less
I've referred lots of people to Trupanion in the past but over the years, you guys have started to cover less and less when it comes to natural healing so that's been a bummer. Also, the monthly charges seem to go up quick a bit consistently.
Insurer: Trupanion
By: Layla
Great service and coverage
I have had 6 cats with Pets Plus Us, with 5 currently with them. Their customer service I've always found to be excellent! Claim reimbursement times can be lengthy.. 3 to 4 weeks on average, there's been times it's been under 1 week... hopefully that can become more the norm for the company. They've always approved my cats claims other than a few times recently they randomly started denying his long time medication which they'd always approved and then denied the reassessment too, but that's fixed now! Other than that the only downside to PPU is they won't cover any dental at all! I get not covering routine dental and cleanings and knew that when I signed up. But my cat contracted calicivirus (confirmed via a PCR test) and was left with stomatitis and gum/mouth ulcers as a result of the virus continually flaring up.. which he requires antibiotics to clear up which they won't cover because it's 'dental' and he requires cleanings to ease the stomatitis and ulcers because of the calici too.. which they also don't cover. So if you have multiple cats or a cat more likely to come into contact with calici and want the coverage for the mouth/gum aspects of the virus I'd choose another company. This company is great for everything else! P.S I'd like to see a faster process for emergency preapprovals for over $1000, where direct pay to practice is concerned.
Insurer: Pets Plus Us
By: Jennie
Not sure what I would have done without it...
I first bought Healthy Paws when my vizsla was 8. Within a year she was diagnosed with hemangiosarcoma. It was terminal. HP covered around $20,000 in expenses. We knew we couldn't cure her and I am sure HP did too. Together we gave her, and us, another 6 months. Now I have 3 dogs and they are all insured. It's just peace of mind. One of my dogs recently tore her ACL. With HP's coverage for one treatment that dogs insurance payments have been reimbursed to date. I only wish my own health coverage was this easy.
Insurer: Healthy Paws
By: Joni
Lifesaver!
Both my dogs ended up with major medical bills at the same time - around $11,000. Thank goodness for Trupanion - not sure how I would have paid that on my own. I was able to get them the care they needed and for one dog in particular, it literally saved her life. Thanks, Trupanion!
Insurer: Trupanion
By: Julie
Great variety of coverage
I am a new customer of embrace insurance and I can say I love it already. I choose embrace because they are the only insurance company that covers 100% wellness coverage with no deductible! This is extremely helpful as a new puppy owner. Knowing that vaccines, obedience training, spay/neuter surgery, and more is all covered 100% is so helpful. It definitely takes away from the financial stresses of owning a new puppy.
Insurer: Embrace
By: Brandy
Embrace Exceeded Expectations on Both our Dogs!
We purchased Embrace 4-5 years ago when both our dogs - Beagle and Plott hound - were first rescued at 1 and 2 yrs of age and never needed it - until 2017! One dog was tested over several months and finally diagnosed with Cushings and the other suffered a massive herniated disc rupture resulting in surgery in December. Both of these claims are ongoing and Embrace has paid all of them in a timely manner, has always been courteous and helpful over the phone when I've called and made this entire experience less stressful by paying claims for the coverage we have been carrying. We are retired and on a modest fixed income so I believe that the monthly premium for insurance on your pets is well worth it when something like this happens.
Insurer: Embrace
By: Carolyn
Embrace has been very fair
I am 100% satisfied with the care and concern that embrace has shown to me and my buddy styx. Your claim settlements have been fair. Embrace has not tried to cheap out any claims we submit - they very fairly evaluate them and act on them accordingly. Your folks are easy to deal with, are very friendly yet extremely professional. A couple of years ago when I was shopping pet insurance companies - many folks suggest I go with embrace - they said you were fair. Thank you embrace - styx and I are very glad we teamed up with embrace. Sincerely
Insurer: Embrace
By: Robert
Took care of our claim quickly and professionally
My claim was paid quickly, gave me good service, I am very satisfied with Pets B.
Insurer: Pets Best
By: Toni
I thought that there was just one deductible
I thought that there was just one deductible, but it seems like there are deductibles for every condition which I did not realize.
Insurer: Trupanion
By: Olivia
The folks at Trupanion are always professional and friendly and willing to try to solve any issues.
The folks at Trupanion are always professional and friendly and willing to try to solve any issues. As far as recommending Trupanion to friends, I walk both my dogs on the trails of Town Lake and everyone who stops me to talk to me about my dogs gets an education in the benefits of having Trupanion Insurance. The most important reason, always having peace of mind that a four legged Trupanion client will be taken care of at any cost and you will never have to "think" about euthanizing an otherwise healthy dog because of the veterinary costs involved. Get the insurance. You will be glad you have it the day your companion gets hurt or sick because eventually, all animals will encounter some high cost procedure.
Insurer: Trupanion
By: Theresa