Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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We selected the right company for our cat.
I would highly recommend this company to anyone looking for Pet Insurance. If I had to sum up my opinion of these folks in one word, it would be "honest". No hidden terms or conditions, no fine print, no run around! In fact, we recently had our Molly at the vet's and I made it clear to them, that if anyone is inquiring about insurance for their pet, they would do their patients a service by recommending EMBRACE without reservation.
Insurer: Embrace
By: David
Exceeds all expectations!
Healthy Paws has far exceeded any expectations I may have had in every aspect, including coverage, service and (yes, really) compassion. I have been a commercial insurance broker for over 40 years, and in the past thought pet insurance was a scam. I was always a cat owner, and never experienced any need for vet care. We got Minnie, our first dog ( a MinPin), ten years ago, and it's been a wonderful adventure. After her first illness and hospitalization, which cost $4000 (uninsured), I did some research on pet insurance options. In addition to competitive pricing and plan designs (90% w/$100 Ded) Healthy Paws was the only Pet Insurance carrier I found (there may be others) without an annual maximum, and that was a major requirement for me, so we applied. In the last few years Minnie has had regular need for advanced vet care and hospitalization, and to say that I've been impressed with Healthy Paws response would be an understatement. This is evidenced most recently when poor Minnie was diagnosed with diabetes. Healthy Paws, as usual, handled every aspect of that claim with incredible speed, professionalism and, as always, great communication. The acid test came several months ago, when Minnie developed cataracts and went blind. It was heartbreaking. We discovered that cataract surgery was possible for dogs, and was very successful, but also very expensive. Rather than just turn in a claim and 'hope for the best' I contacted HealthyPaws to see if I could 'per-certify' the surgery. Their response was fast and positive, as was the ultimate processing of the claim. There was no hesitancy, and there was no issue having the surgery on both eyes. They seemed surprised I was even worried about their response. But not only that, they contacted us after the claim was paid, and asked how Minnie was doing, showing real personal concern. I was amazed at this level of personal service. I am a firm believer in transferring what I believe to be a significant risk (uninsured veterinary care beyond well care) to insurance, and my choice is clearly Healthy Paws, for the reasons outlined above. Highly Recommended.
Insurer: Healthy Paws
By: Mark
A little slow but gets the job done...
After I submitted my first claims ($1000 worth in the first 4 months of having the insurance) I started reading reviews so I got worried that I may not get paid. A lot of them said if they do pay you they will reduce the amount to something they think is reasonable. I kept calling and calling them because I was worried this would happen. It took a month but I was paid in full (at the 90% deductible rate on my contract). Overall, the experience made me add my new puppy to the same insurance as well and got a 10% discount by doing so. My 8 month old Shih Tzu was born with Kidney Disease which obviously no one knew... and now the pet insurance is paying for all of her tests and follow up visits.
Insurer: ASPCA
By: Kristin
Outstanding service, They came through when I needed it.
I was watching a vet show on TV, "The Bionic Vet". It got me thinking that I should get pet insurance. It had been may year since I had owned a dog and I knew vet expenses had gone up considerably. I did my research and decided on the ASPCA insurance. I kid you not, in less than two months my dog torn his ACL and meniscus. If it weren't for the insurance I have I don't know what I would have done. I HIGHLY recommend the ASCAP insurance. Not only were they there for me but they called me during Dukes recovery process inquiring about how he was doing. A++++ service. Will never be without them.
Insurer: ASPCA
By: Rhonda
Great company.
Great company. As one of your (regretfully!) heavier ‘users’, we are extremely happy we signed the ‘kids’ up when they were young. We never imagined we would need to use Trupanion as much as we have. We are eternally grateful and pleased with the service. Amy
Insurer: Trupanion
By: Amy
I think a 12 percent premium increase in one year is excessive.
I think a 12 percent premium increase in one year is excessive.
Insurer: Trupanion
By: Jerry
I love Trupanion.
I love Trupanion. We had your pet insurance before , it helped us immensely.
Insurer: Trupanion
By: Patty
Just feel that premiums s/b based somewhat on a dog’s size and weight.
Just feel that premiums s/b based somewhat on a dog’s size and weight. My dog weighs 15lbs yet I pay the same as one that might weigh 89lbs
Insurer: Trupanion
By: Christine
Rates are kind of high compared to other pet insurance companies' premiums.
Rates are kind of high compared to other pet insurance companies' premiums. You should consider meeting or beating the competition.
Insurer: Trupanion
By: George
7 years ago when i 1st signed up trupanion was awesome.
7 years ago when I 1st signed up Trupanion was awesome.. I had a low premium and low deductible .. the premiums started to rise so I had too raise the deductible.. the premium is being raised yet again which tripled what I originally paid when I fist signed up.. my dog is almost 8 years old now and I feel that I got stuck with an over priced insurance.. I am extremely unhappy and I all not recommend Trupanion at all to any of my friends or anyone for that matter..it is a shame that insurance companies have to take advantage of people.. I all 100% never use Trupanion again!!!!
Insurer: Trupanion
By: Cathy