Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


January 28, 2018

Awesome insurance

ASPCA pet insurance is really wonderful. I am posting this because I previously posted a terrible review. The insurance took 3 months to reimburse me due to 'insufficient information from vet'. At the time I was broke and it seemed like the reimbursement would not come around. However, it eventually did and I am so grateful! My cat recovered from diabetic ketoacidosis and is now under control. It is very likely that now that he has a pre-existing condition, he will not qualify for further reimbursement. However, I have kept paying $30 in order to 'pass on' some cash to someone else. I highly recommend aspca - they raise a ton of money for all kinds of animals. I'm not sure if the insurance is related to aspca but I also recommend looking into saving one of the animals from the shelters. They are GREAT pets and having a pet makes you happier.

Insurer: ASPCA

By: Lucienne

Useful
January 28, 2018

caring

Love the fact they care customers. My boy passed few months after the renewal. They offered partial refund of renewal fee, also paid all cancer treatment. I'll choose PetsBest for all my pets.

Insurer: Pets Best

By: MK

Useful
January 28, 2018

Multiple Pets Insured

All of my pets (4 cats, 1 dog) have been insured with Pets Best since ownership began. The company has always been responsive and it's a pleasure to get a real person in real time when calling. No robots or multiple recorded options. The company responds quickly and deposits any reimbursements into my checking account in a timely fashion. My only areas of dissatisfaction, which I'm sure could be said of any other company: 1 - Dental procedures for conditions such as gingivitis are not covered. Since gum and tooth diseases can lead to multiple health issues, i.e., heart, kidney, etc., this seems to be a case of false economy. It is far less expensive to cover mouth issues than to cover organ diseases. 2-As pets get older, the premiums increase exponentially, sometimes leading pet owners to have to choose between risking the odds of maintaining the health of a senior pet vs. paying very sizable premiums. I would recommend that everyone begin insuring pets as soon as they are rescued or adopted, since anything that occurs before insurance kicks in would be considered pre-existing. Once a pet is insured and an illness occurs, Pets Best will not exclude that condition.

Insurer: Pets Best

By: Judith

Useful
January 28, 2018

So thankful

I am so greatful for Pets plus us insurance. Of course I was going to care for my pets no matter what but could not have imagined that a dog so young could have so many things go wrong at such an early age from a serious allergic reaction to needing cruciate ligament surgery with a few bumps along the way in her medical treatment. Thank goodness for insurance!

Insurer: Pets Plus Us

By: Karen

Useful
January 28, 2018

Every time Embrace has been reliable, forthcoming and quick in response to a claim.

I have appreciated how honest, reliable and quickly all my legitimate claims have been paid. The claims that fell under deductible on my part, or were excluded for valid reasons were clearly identified. No problems at all.

Insurer: Embrace

By: Jean

Useful
January 28, 2018

Looking for new company

I am searching for new pet insurance. Having a 220$ DEDUCTABLE for everything that happens to her is absurd. There should be an annual DEDUCTABLE which is what I thot it was. You will shortly be loosing my clientele.

Insurer: Trupanion

By: Alisyn

Useful
January 28, 2018

Trupanion rocks!

Trupanion rocks!!!! No competition found that pays 90% for the price that Trupanion charges.....and the willingness for Trupanion to work directly with the Vet is awesome!!!

Insurer: Trupanion

By: Steven

Useful
January 28, 2018

I am searching for new pet insurance.

I am searching for new pet insurance. Having a 220$ DEDUCTABLE for everything that happens to her is absurd. There should be an annual DEDUCTABLE which is what I thot it was. You will shortly be loosing my clientele.

Insurer: Trupanion

By: Alisyn

Useful
January 28, 2018

Ease of use and excellent communication

Ease of use and excellent communication

Insurer: Trupanion

By: Julie

Useful
January 27, 2018

Very quick with reimbursements

Your insurance company is top shelf. never dreamed i would need it but when I did I got reimbursed right away usually within 7 to 10 days thanks for being there keep up the good work

Insurer: Embrace

By: Susan

Useful

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