Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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Comprehensive insurance at a great rate
Easy to apply and great communication and rates. Friendly and prompt customer service. Fortunately, no need to file a claim, but nice to know pet is covered and I expect no issues.
Insurer: Figo
By: Stu
Get your Pet insurance with Trupanion, you will need it when you least expect it for your fur baby
So glad we have Trupanion insurance as our Brussels Griffon puppy 9 mths old has to have both back legs operated on as he knees pop out of the sockets, if we didnt have surgery it would be tough on a retirement meager income. I highly recommend getting insurance based on experience
Insurer: Trupanion Canada
By: Shelley.
Thankful for Pets Best.
Leila has a eye condition that requires routine follow up exams and medication's for life. I live on a fixed income and I am so thankful for Pets Best. I have recommended Pets Best to family and friends. Thank you.
Insurer: Pets Best
By: Jack
Helped me afford an expensive surgery for my pet.
Buying pet insurance was the best decision I made, specifically my puppy who had ingested a foreign object which required a $5,000.00 surgery to save his life. I would never have been able to afford that type of expense. So this ultimately can made some people have to not be able to save their pet's life because they cannot afford the enormous vet bills for surgery. I would never go without pet insurance ever again. That one instance sold me forever!
Insurer: Pets Best
By: Laura
Happy with the great claim response and service. Not happy that the rates continue to climb each year.
Have been with Trupanion since 2008 and am very happy with their service. Claims are responded to quickly and communications are handled well. However, I am frustrated that every year the rates have been raised significantly with the same explanation of 'hey, it's expensive out there'. Doesn't matter if I am a long term client or not, and that my dog is pretty much healthy or not.
Insurer: Trupanion
By: Kate
Pleased with the Pets Best team.
I am pleased with the response from the team there. My only objection is how little you pay for various wellness items. It really doesn't reflect current charges by veterinarians.
Insurer: Pets Best
By: Leonard
very satisfied.
very satisfied, good service.
Insurer: Pets Best
By: Taichi
Nice customer service and claims reps
Expensive but I have no other option because my old is old I have been very satisfied with pets best, nice customer service and claim reps.
Insurer: Pets Best
By: Alice
Claims experience is good
Claims experience is good with the exception of having to satisfy deductibles for everything It seems. The other complaint I have is that my payment has increased every year since I signed up which I was told wouldn't happen when I gave my business to Trupanion....afraid to go to the vet as Trupanion will raise my rate next year....and she isn't even 3 yet!
Insurer: Trupanion
By: Cathy
Trupanion helped us out
For our puppy we decided to get trupanion after having several dogs in the past that ended up costing a small fortune when they became ill. We are so happy with this insurance as we have had to use it for our 9mth old puppy. I would encourage anyone with a pet to get insurance as you never know when you will need it!!!
Insurer: Trupanion
By: Shelley