Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Best Insurance
I am very happy with Embrace and would highly recommend it to any pet parent. Ive had it for all my 4 kitties for over 7 years now and nver had an issues with any of the claims. Two of the kitties have serious conditions , cancer and kidney failure , and having insurance literally saver their lives. It allowed us to provide them with the best treatments available. Embrace has very reasonable premiums , great coverage, and a very clear and easy to understand set of policies. Submission process is easy and the processing times is quick. Whenever I had to call , the customer services was super friendly and knowledgeable.
Insurer: Embrace
By: Claudia
Used to be great, now they're awful
They used to be easily accessible via chat and the phone, as we speak i have been waiting for an agent on chat for 30 minutes. They also used to be quick with the turnaround time of claims, that also has gone up. This company obviously needs to hire additional help because their customer service has gone completely down the drain. I have quite an expensive policy, and now, i am going to shop around.
Insurer: Pets Best
By: Megan
Insurance companies for humans could learn a lot from Embrace - outstanding!
I don't know how much more perfect pet insurance could be. All of my experiences with them over 7 years, insuring three dogs, have been remarkable, but the most recent was astonishing. We needed fairly expensive surgery, totaling about $5,000. Within only 1 week, Embrace reimbursed exactly according to the terms of the policy, covering every one of many different surgical line items in full. Their communication at every step of the process is excellent, with an almost immediate email to say they have received the claim and then very quick and fully transparent follow-up. I did extensive research on all available options before selecting Embrace. While it is very slightly more expensive than many others, it is so worth it. Strongly recommend!
Insurer: Embrace
By: Kyle
This company is a sham - don’t trust them
My Persian kitty had asthma, and we had a series of hospital visits. We have had Trupanion for several years, and have been paying the premium faithfully for both of our cats before our kitty got diagnosed with asthma. Our vet at Adobe and South Bay Animal Hospital submitted our very first invoices, and Trupanion denied all claims. No explanation offered. These people are crooks, and I highly recommend you don’t use them. We are now in the process of hiring an attorney to recover the amount of the claims. Just not worth dealing with this company. Stay away. I’m going to submit this review everywhere I can to help people be better informed of this fraudulent company that feeds on our live for our pets.
Insurer: Trupanion
By: John
Always a fight
They have really gone down hill in the last few years. Signed my dog up first year was 80$/mo by the time his second birthday came around it was $185/mo. Called and was told it was inflationary. Wow funny how my vet’s fees haven’t gone up 235%. Guess the new underwriter needs to recoup from my wallet. Every claim I made they refused at first. Vet constantly argued On the phone with them to get some coverage for a 30$ bottle of pills or ointment for an eye infection. Very disappointed and switched companies. Better coverage for half the price. Save yourself the hassle.
Insurer: Trupanion Canada
By: Mike
Fast and friendly service.
Fast and friendly service. Good coverage for the cost. Direct billing/submission at my vet clinic.
Insurer: Trupanion Canada
By: Catherine
Fair and responsive
I've been with Trupanion for 5 yrs.; wouldn't t be without this coverage for our pup! Fair and responsive.
Insurer: Trupanion
By: Patti
Pets Best is great peace of mind.
I tell everyone. If you are going to have a pet. Please have pets best insurance. For the price. It is great to have. You never know when a major expense may occur. A great peace of mind for your ability to take care of your fur missile.
Insurer: Pets Best
By: Frankie
I’m happy with Embrace
I would recommend Embrace to anyone looking for pet insurance. I am very satisfied with Embrace.
Insurer: Embrace
By: Gina
Best insurance company ever
We decided to get insurance for our dog after the neighbor’s dog ate a ball and cost them upwards of $8000. Ever since we have had trupanion, we have had nothing but awesome customer service, quick claims and they have never made excuses not to pay us the 90% due. About a year after getting Trupanion, our dog started to suffer the effects of environmental/seasonal allergies, leading us to have to be referred to a specialist and the tests and medications have cost us upwards of several thousands. Trupanion has always paid us back the 90% promised for his tests and medicines- saving us thousands. We are really happy with Trupanion.
Insurer: Trupanion
By: Kelly