Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
Other Categories
Satisfied
Fairly satisfied. Prompt responses. Wish they paid out on more items. Expensive but better than others.
Insurer: ASPCA
By: Stanley
We learned our lesson and are pleased that we did
We have had 4 rottweilers in the last 34 years. The second one had a serious problem that took his life at 8 months. We did not have pet insurance for him. I would be embarrassed to say how much we spent trying to bring Cuddy back to health. When we purchased our 3rd Rott, we had learned our lesson. Nationwide saw us through a couple of major issues including toe cancer resulting in amputation of the toe, spleen cancer and a ripped ligament in his rear leg. Each year I waited for the premium to be increased but it never did raise. When it was time to get our fourth Rott, there was no question if we would go with Nationwide. Early on this Rott developed IBD and Nationwide has had Samson's back for 3 years. I am a continuous salesman for Nationwide Pet Insurance.
Insurer: Nationwide
By: Don
Underwritings and Fine Print
My experience with this pet insurance company has been a complete nightmare. I signed my dachshund up with ASPCA in August 1st of 2016. My dog Winston was 9 years old at the time and had no preexisting conditions. In the past two years the plan has gone up in price substantially (I started out paying $36.00 a month and I now pay $56.00 a month). Now get this. It is June of this year when my dog got diagnosed with Lymphoma (a quick growing cancer that has a prognosis of two months). For the first time in Winston's life he has an illness that is severe and needs significant treatment. At this point I am overjoyed that I have put so much money into a pet insurance company that has a limit of $3,000 dollars in order to help prolong Winston’s life (being that I am a grad school student graduate I have significant student loan debt and this monthly $56.00 of allotted money that I was putting towards my pet insurance was precious and significant). Because of ASPCA’s policy that refuses to provide reimbursement for continued treatment after the renewal date (as in—because I started my pet insurance on August 1st, they refuse to reimburse me should Winstons’ treatment’s continue beyond this date, although the yearly limit they provide that they will reimburse towards is $3,000) This appears to violate the agreement that I and many others might assume to exist in that they will provide reimbursement for bills accrued due to illness, accidents, etc. Their abrupt cancelations for canceling reimbursement for my dogs treatment appeared callous and cold as well as only covered two chemotherapy treatments out of the minimum of five that were recommended. My vet (Dr. Lauren Silverman, DVM) at Healthy Pet’s Veterinary Hospital in the West Portal District of San Francisco (where Winston was diagnosed with lymphoma), as well as my current Oncologist (Dr. Bryan Marker DVM, DACVIM) have expressed their dismay and disrespect for the insurance companies apparent disregard for their abrupt cessation of reimbursement support for vet bills right before a renewal date. Had Winston been diagnosed with cancer in September, he would have had 11 months of reimbursable treatments that could have prolonged his life (as Winston was responding favorably to the chemotherapy). I am extremely disappointed that the massive fine print in the ASPCA pet insurance allows them to feel compelled to not reimburse me for any treatment taking place after August 3rd when my pet insurance is renewed. The vets that have grown to love Winston have decided to stop recommending ASPCA pet insurance to their patients due to the numerous loop holes which allow them to escape responsibility for reimbursing for vet bills. I have now only been reimbursed $1,038 dollars an entire month after submitting my claim for $1,300. Not only has this pet insurance nickeled and dimed me as much as possible, but they have made it so I am now paying even MORE based on the interest this amount has accrued on my credit card. I too must speak out against this grave injustice that I feel I have experienced at the detriment of my pet’s lifespan. I cry writing this review while knowing my baby has only about a month left and has already started to decline dramatically due to his cancer tumors returning. I only hope that this review can assist someone who loves their pet the way that I do in making a better pet insurance decision.
Insurer: ASPCA
By: jenna
So glad to have Per Insurance!
I am so glad to have invested in pet insurance. I wasn’t sure if it’s worth it or if they would actually pay for things. I recently had allergy testing done on my boxer who is 1 1/2. It was a really expensive procedure. I was afraid the insurance somehow would get out of paying for it. He had never had it done before and was never diagnosed with allergies but you just never know. I was happy to see they covered it! I only had to pay $300 of a $2400 bill. If you questioning whether to get insurance or not...GET IT!! It’s so important to get it when they’re a puppy because you never know what can happen and pre-existing conditions won’t be covered. I’m so glad I got it and very happy with Pets Best. This is only our first year so we’ll see what year 2 will be like. So happy with this insurance!
Insurer: Pets Best
By: Brianna
Awesome insurance
Is my first time having a pet insurance and I definitely love it. Good price and great cover.
Insurer: Nationwide
By: Ignacio
Claims and costs
Premiums are getting high and increasing significantly every year. Claims take too long to process.
Insurer: Nationwide
By: David
I wouldn't be able to do it without Nationwide
Since getting my sweet rescue cat, I have been trying to get a diaper for her chronic skin inflammation. It has been a long and difficult process. But I absolutely would not be able to afford all the costs without having Nationwide coverage for her.
Insurer: Nationwide
By: Heather
Won't ever be without this insurance for my pet
So far love the insurance. At times, they take a while to pay, but, they are fair and this insurance has been a blessing! Thank you so very much!!! You never plan for a pet emergency, but I rest easier knowing Nationwide has us covered.
Insurer: Nationwide
By: Amber
Excellent claims service
The service that we have received in the 2 years IZZY has been a member of Nationwide Pet has been superb. The claims have been paid in less than 30 days and the process of receiving the money electronically is very easy. A great experience for us. We are renewing the policy in Sept and look forward to continued great service.
Insurer: Nationwide
By: Dennis
Pleased with the service
I was a little apprehensive at first with purchasing pet insurance, but I have since changed my mind. I have been pleased thus far.
Insurer: Nationwide
By: Felicia