Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Best prices
Best prices, easy to get refunds. Love having the wellness part.
Insurer: MetLife
By: Holliej
Simple to Understand Coverage
The MetLife policy we have for our new puppy has provided excellent coverage during her first 1.5 years. We knew that there would be many routine vaccines and new puppy mishaps, and having the ability to choose 90% coverage and include wellness was such a great value. Other companies coverage and limitations vary by condition, but the Metlife policy is so straight forward with no headaches trying to understand what is covered or why it was not. An area for improvement would be in the processing of claims and properly reviewing all pages of the documents submitted. Sometimes claims have taken extra long. In the end, phone customer service is always pleasant and helpful and once the claims are properly reviewed, I've had no issues. I'm impressed by the simplicity of the coverage compared to other companies I've used in the past.
Insurer: MetLife
By: DMN
Great coverage available
Great coverage, easy to submit a claim, and quick payment. Annual cost is very high, compared to competitors.
Insurer: MetLife
By: Christine Martino
Good Premiums/Excellent Claim Process
MetLife is extremely easy to work with. Submitting a claim is a breeze! Rates are very competitive. I have told many pet owners of our positive experience.
Insurer: MetLife
By: Bill
Easy enrollment process
Easy enrollment process. Costs align with other companies when wellness is added
Insurer: MetLife
By: Susette Krause
They do not cover much
They do not cover much. Pre-existing conditions, like being a senior dog who has had joint pain before can cause them to not cover medication. All claims require not only the itemized bill (understandable) but also doctors notes, even when it's routine and no outlandish charges are present. Not worth the money they charge in my experience. We certainly are not renewing.
Insurer: MetLife
By: Disappointed Dog Mom
Really helps to have help with…
Really helps to have help with expensive, so worth the cost, veterinarian costs are so high. thank you..
Insurer: MetLife
By: Rhonda Wilshusen
Highly recommend
They have always been fast with reimbursement. I've been using them for about 3 years now and have no complaints. Highly recommend.
Insurer: Pumpkin
By: Kimberley Thornton
This is the best pet insurance
This is the best pet insurance. Much better than my previous which kept raising the premium and denying payments. The system is easy and so much has been covered - it’s a lifesaver! Highly recommend.
Insurer: MetLife
By: Mona Fiuzat
Seems like a good value for a young dog or cat
Seems like a good value for a young dog or cat. Older animal care is quite a bit more expensive.
Insurer: MetLife
By: Nikki M