Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,795 total
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Quick and Easy
Very simple, easy and quick and cheaper than competitors
Insurer: MetLife
By: Chris
Your company is the best to work with
Your company is the best to work with. Prompt responses with no hassle. Unfortunately you were too expensive for my other dogs.
Insurer: Trupanion
By: Debra
Filled out the application
Filled out the application, they immediately took a double payment off my card (that was not stated very clearly), then sent an email that if I didn't have a vet record within the last 12 months, I'd have to pay for a full exam, out of pocket before they would cover anything. Being short on money for vet visits is why I enrolled. Immediately asked for a refund and no response. This company is a complete scam!!
Insurer: Nationwide
By: Nick
Our 5 yr Aussiedoodle01
Our 5 yr. old Aussiedoodle has had his share of claims and Embrace has been a lifesaver to us. We weren't sure if pet insurance was affordable or necessary, but it has proven to be both.
Insurer: Embrace
By: Tom Taylor
Suddenly my kitty has cancer
Suddenly my kitty has cancer. There were extensive diagnostic tests needed. I appreciate having options for her diagnosis and treatment that I could not afford otherwise. There isn't a cure, but we will be able to extend her life for maybe a year. If not for this insurance, we would have to euthanize her in a month or so. I have been amazed at how quickly Trupanion covered the costs.
Insurer: Trupanion
By: Christina B
Choose Pets Best
I cannot speak higher of an insurance company. Pets Best Accident and Illness plan is AMAZING. They have saved me 1000s of dollars in just the first year and a half of my dog Ruthie being adopted into the family. They have great communication, various options for coverage and amount limits. I have the unlimited, 90% reimbursement after my $250 deductibe and it is worth every scent. They are an extremely fair company that does not look for ways to not pay. In fact, I have never had an accident or illness denied, even when my bill was over $1000. Ruthie was a rescue with complete unknown history, so even at 2 years old, they took her as no pre-existing conditions. She came with to me with worms, which I disclosed, and they said since it was short term and curable it did not count as preexisting and they would cover it. It meant a lot because I have heard of insurance companies denying things like that as preexisting conditins with other species of animals (exotics). Pest Best is timely. For most claims, they will get back to you within two weeks. If there is something they need more information or is a complicated or larger amount, they may take 3-4 weeks processing it. They always strive for two, so if they ever take longer, Pets Best will email you letting you know they are still working on it. They will also email you when your claim is fully processed. Once you are issued a certain amount they say it takes 5-7 buisness days to recieve it, but I have gotten mine frequently in 5 or less days. Their customer service is awesome. They are extremely polite and helpful. The app is really easy to use. Also, they have a vet line as a part of my plan and I have used that. It saved me a vet visit and calling poison control. It is free. My impression is that Pets Best sees you and your fur child as beings and not numbers. I never feel judged if I call about my dog doing something like getting into chocolate and then suddenly I need help submitting the claim. Ruthie has had a lot of unexpected health problems and accidents, and I don't know what I would have done without them. They are straight forward, honest, and caring. What they say they cover they do. They will help explain the reimbursement amount and decisions too if you call. They give me the peace of mind that I can treat my dog with top care, which has already saved her life more than once. If you are looking for a great company, please consider them. I recommend them to all my friends and family!
Pets Best is the best!
Fast & easy claims process, professional & caring staff, & good prices for policies."
Insurer: Pets Best
By: Regina
Best choice for the best price
Best choice for the best price that I could find within our budget.
Insurer: MetLife
By: jim
Very disappointed because we have only had insurance a few months and already have an increase in payments!
Very disappointed because we have only been with Pumpkin a few months with our dog Samson and we have not filed any claims that would warrant payout but our insurance has increased which is forcing me to look for another carrier.
Insurer: Pumpkin
By: Rhonda Hicks
All questions answered!
Josh answered all my questions I had about our policy and even gave me a discount, great experience with customer care.
Insurer: Fetch Canada
By: Sabryna Dass