Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


October 22, 2025

Quick and transparent review and…

Quick and transparent review and payment of claims based on my policy. Very pleased so far.

Insurer: Figo

By: Carrie

October 22, 2025

No pressure to sign up, answered all my questions

Excellent representative. Knew answers to my questions, never had to go check with someone else and get back to me which I appreciated. I had reviewed about 8 other pet insurance companies, and I am pleased with my coverage and payment amounts.

Insurer: Fetch

By: Denise Adkins

Verified October 22, 2025

The enrollment process was very easy to…

The enrollment process was very easy to follow and great pricing

Insurer: MetLife

By: Erica P

October 22, 2025

Easy claim process just would like more…

Easy claim process just would like more wellness coverage.

Insurer: Embrace

By: Sandra Lima Porter

Verified October 22, 2025

Great Coverage.

Easy, Excellent Enrollment. Great coverage. Wonderful rates.

Insurer: MetLife

By: Laura Dion-Jones Casey

Verified October 22, 2025

Very easy to select with web site &…

Very easy to select through web site & have discounts for Military service!!

Insurer: MetLife

By: Roy Rowe

October 22, 2025

Great Pet Insurance

We have both of our pups on Pets Best. Affordable prices. Claims are normally processed within a few days. We've only had one month where it took three weeks for claims to be processed. The only thing that upsets me is prescription dog food isn't covered under any policy. With this being more expensive and only be able to purchase through a vet, I would think this would be a benefit that would be covered under the policy.

Insurer: Pets Best

Veterinarian: Westfield Small Animal Clinic

By: Cassandra

Useful
Verified October 22, 2025

Healthy Paws for the win

Our 6-year-old dog has been insured with Healthy Paws since she was 3 months old, and it's been the best decision for our family. As she's gotten older, she has had TWO knee surgeries and costly new therapy with a veterinary neurologist. Healthy Paws processes claims quickly through their app or website, and they pay out quickly. Like many pet insurances, they don't cover pre-existing conditions, and they don't cover routine care like vaccines and stuff, but these major surgeries and our dog's other emergencies have more than paid for the insurance premiums over her lifetime so far. I've submitted many claims and have never once had to speak to a representative; that's how good their app is. Highly recommended.

Insurer: Healthy Paws

By: Ana

October 22, 2025

Horrible insurance

I would give them 0 stars if that was an option... They put caps on all their coverage.So make sure you read what is covered and their wellness coverage is abhorrent even though they charge a premium for it

Insurer: Nationwide

By: Rhonda Noland

October 22, 2025

BEWARE of EMBRACE Pet Insurance

UPDATE: To reply to Embrace's generic chatgpt soulless response to my review - THIS IS HOW THIS COMPANY OPERATES... JAB Holdings Company owns Embrace and more than 12 other pet insurance companies. Their mission that they clearly outline on their website "JAB is committed to delivering superior long term compounding shareholder returns". They raise premiums because they want investors and themselves to profit... They hide behind inflation and other buzzwords. But make no mistake... they sit in a conference room and decide that their bank accounts are more important than the health of your pets! I wish i could give them zero stars. Embrace is just another morally bankrupt insurance company. If you are getting insurance when your pet is young to make sure they are covered throughout their life BEWARE. If anything happens to your pet, they will simply raise the premiums astronomically. I was a loyal customer for 14+ years with my two pets. I paid monthly for the past 14 years to ensure my pets were always taken care of as they grow older. Now that my pets are 12 and 14 - Embrace doesn't want anything to do with us. ZERO loyalty. Last year, my premium went up 40%, this year - it went up 83%. They blamed inflation and the fact that my pets are getting older... which I thought was the goal? To have pets that live long and healthy lives. I'm cancelling my insurance now and I wish I hadn't supported this company at all because now, I actually need insurance and they are fleeing from the scene. BEWARE of this company. I regret every recommending them to anyone. They care ONLY for shareholders.... not pets and certainly not pet parents.

Insurer: Embrace

By: Jennifer Bessette

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