Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


September 19, 2018

Very Good Service

ASPCA provides good service. Claims are processed fast and reinmbursed amounts are in line with plan. I wish the company would recognize long time and multiple pets insurances as the monthly payment is high.

Insurer: ASPCA

By: Victoria

Useful
September 19, 2018

Impressed with timeliness and professionalism

This is my first experience with pet insurance. I had been on the fence about purchasing it for several years. I wish I had purchased it through Pets Best sooner. It has been a totally easy and pleasant experience from deciding on my coverage options to submitting claims. I’ve even used the live chat with a vet one late night when my dog wasn’t feeling well. What a great service included with my policy! Overall I highly recommend this company.

Insurer: Pets Best

By: Paula

Useful
September 19, 2018

Embrace makes taking the best care of my pup possible!

We have had Embrace for years and have always been very happy with it. They offer quick reimbursement for claims and friendly customer service. Forms are simple and easy to fill out for all involved. Best of all they give peace of mind that when/if your pet needs medical care you have the coverage to do so. That’s priceless.

Insurer: Embrace

By: Suzanne

Useful
Verified September 19, 2018

Easy claims process. Great coverage.

Trupanion is so easy to work with. We are highly satisfied with our level of coverage. We have no worries about our dogs persistent ear infections and treatment because we know everything is covered!

Insurer: Trupanion

By: Colleen

Useful
September 19, 2018

Good coverage

Good coverage at a decent price and usually a quick response to claims. I have had no major issues with the company.

Insurer: Trupanion

By: Patricia

Useful
September 19, 2018

Highly effective coverage

Highly effective coverage and responsive service at a reasonable price.

Insurer: Trupanion

By: Patricia

Useful
September 19, 2018

Pets Best took the worry out of vet bills.

This year I turned in 3 claims on my 2 dogs. One was for a diagnostic colonoscopy, another was for therapeutic laser light therapy to treat lameness, and the third was for a bite wound. All I had to do was upload copies of my statements (one can mail them in, too, if they needed), and Pets Best did the rest - - figured out the deductible and co-pay. We are retirees, so having insurance coverage took the worry out of dealing with the veterinary costs.

Insurer: Pets Best

By: Marcia

Useful
September 19, 2018

Trupanion has been incredibly good

Trupanion has been incredibly good at covering issues with my dog. The premiums are definitely going up over time which would be my only complaint. I pay over twice as much as when I signed up 8 years ago or so.

Insurer: Trupanion

By: Sarah

Useful
September 19, 2018

Trupanion is very professional

I am still not completely sold on the idea of pet insurance but time will tell. I think the reps for trupanion are very professional though.

Insurer: Trupanion

By: Gail

Useful
September 18, 2018

Fantastic Insurance

We have been Healthy Paws customers for 3 years. We, previously with other dogs, had a different coverage. We were not happy about their coverage limitations. They did not cover a CCL (Cranial Cruciate Ligament) surgery, and they had illness and injury caps, not to mention lifetime caps. Our 3-year old Labrador, Sam, just had CCL surgery. It is a very expensive surgery that involves steel plates and screws. Sam had the surgery less than 3 weeks ago and we have already received full reimbursement, minus our deductable and office visit. No questions asked. We have a 90% reimbursement and $500 deductable plan. There are other plan options available. Healthy Paws has been wonderful and provides valuable coverage. Claims can easily be submitted on line. I highly recommend that every pet owner have pet insurance. It alleviates the dilemma as to how to care for your pet in the best way possible, especially in an emergency, and not breaking the bank. I believe Healthy Paws’ comprehensive and affordable insurance is the best way to give you peace of mind.

Insurer: Healthy Paws

By: Leslie

Useful

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