Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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Pets Best made an expensive procedure affordable.
My 6-month-old Silky Terrier Zoe didn't lose her upper canines and had both the baby and adult teeth growing next to each other. She had to have them pulled which required anaesthesia and x-rays. It's actually an expensive procedure, but Pets Best made it affordable. I had to pay my deductible, and my percentage of the bill but Pets Best covered most of the expense! I'm very pleased with the results of my first claim. The whole process was also very easy. Thank you to Pets Best!
Insurer: Pets Best
By: Donna
Fastest reimbursement.
I have been with other insurance companies but yours pays the fastest
Insurer: Pets Best
By: Deborah
Forms online
Forms were online and easy to fill out. Response to questions was quick and so was the whole process. I receive my check (by mail as I requested, which was slower than if you wanted direct deposit) within less than a month after submitting claim. I felt what I received was a fair amount.
Insurer: Trupanion
By: Elizabeth
The process was simple.
The process was simple. With the stress surrounding my pet s illness, the ease of the reimbursement process was a great relief.
Insurer: Trupanion
By: Monique
Very happy
Very happy with the quick turnaround on payment. My dog is my child and I will do anything for her, and Trupanion make life easier when it comes to my dogs health. Thanks so much!!!
Insurer: Trupanion
By: Randy
Friendly knowledgeable customer service
Friendly, knowledgeable customer service, remarkably efficient claim processing. Only minor concern is news reports of upcoming premium increases. Mine went up significantly last year (even after I raised the deductible) but that was after eight years plus of little or no increases.
Insurer: Trupanion
By: John
Another deductible for same issue
I'm extremely agitated with the fact that I had to pay another deductible for the same diagnosis where to my understanding in the policy once the deductible was met for that issue it was covered anytime in the future. I was told that because they are unrelated even with the same diagnosis code I will have to pay a deductible every time because it's not a chronic issue and that makes me angry because I have been paying for it all this time under the understanding that once the deductible is met for an issue it's covered at 90% for their lifetime there after. I have referred several individuals and clients to Trupanion. I have worked at 2 different veterinary clinics spanning 6 years and that was always my understanding in how it was explained to me. I'm very disappointed.
Insurer: Trupanion
By: Meagan
Forms were online
Forms were online and easy to fill out. Response to questions was quick and so was the whole process. I receive my check (by mail as I requested, which was slower than direct deposit) within less than a month after submitting claim. I felt what I received was a fair amount.
Insurer: Trupanion
By: Elizabeth