Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


September 20, 2018

HORRIBLE

My dog had minimal dental buildup so they wouldn't cover her dental cleaning. Every animal has SOME tartar. It is not a CONDITION. It is LIFE. They steal your money. DO NOT RECOMMEND. It took them 4 months to finally review the invoices. 2 months after they received her records. SLOW SERVICE and vague descriptions of previous conditions.

Insurer: Nationwide

By: Talia

Useful
September 20, 2018

First year rate was great...2nd year my premium increased by 67%!!

I chose Figo after doing a lot of research and for the initial year I was very impressed. Then I got my renewal rate.....a 67% increase. They tried to say it was because I had a specialty breed, and they were looking at other plans and vet costs.....they also said my zip code could influence my rate...so if i live in a high-rent metropolitan area then vet fees are higher so my premium should be higher. I feel like this was a classic bait and switch tactic. Get them in under a low rate and then jack up the prices for the next year. Very disappointed and feel like the Better Business Bureau should get involved.

Insurer: Figo

By: Lynn

Useful
Verified September 20, 2018

I highly recommend Trupanion insurance!

Trupanion has been very responsive and willing to help with our costs. We have had the insurance for 3 years and have never used it. Recently, our Rosie was diagnosed with a condition that has required some fairly costly tests and medications. We are so thankful that we have Trupanion to help us with the costs to get Rosie the treatment she needs!

Insurer: Trupanion

By: Julie

Useful
Verified September 20, 2018

Trupanion saved our financial bacon and made dealing with a sick dog more bearable

Our dog has had a number of health issues including an auto-immune disease and 2 ACL surgeries. Having Trupanion allowed us to make treatment choices based on what we and our vet felt was best.

Insurer: Trupanion Canada

By: catherine

Useful
September 20, 2018

Fast and efficient

Fast and efficient when getting reimbursed. Just wish exams were covered. Staff are pleasant and informative.

Insurer: Trupanion

By: Krissie

Useful
September 20, 2018

Experience is unbelievable

The experience was unbelievable! The reps were super helpful and quick to respond. My dog was in trouble and bleeding internally and I worried how I was going to pay the vet and then get reimburse since this was all unexpected. They worked with my vet to pay them directly. Trupanion's coverage is amazing. My friend just got a new puppy and I told her to get Trupanion.

Insurer: Trupanion

By: Kathleen

Useful
September 20, 2018

NEVER TOLD ABOUT A DEDUCTIBLE

NEVER TOLD ABOUT A DEDUCTIBLE OF $300.00 PER INCIDENT,@ $40.00 PLUS PER MONTH THERE SHOULD BE A REASONABLE DEDUCTIBLE...

Insurer: Trupanion

By: John

Useful
September 20, 2018

Easy claims processing.

Easy claims processing. Fast payment. This is the first time that I have used in 8 years so I am concerned about my premium being increased beyond the annual increases that have occurred to date.

Insurer: Trupanion

By: Brent

Useful
Verified September 19, 2018

I only wish my own health insurance was as effective, responsive and affordable!!

I have been pleasantly surprised at how effective Trupanion's coverage has been and how manageable the processing of claims is. Per my review title--1) the insurance covers those expenses that i worry about being overwhelming; 2) the claims process is clear and easy to manage for my vet providers and me; 3) the price of coverage is reasonable and manageable and 4) claims are paid in a timely manner. I have recommended Trupanion to all of my dog owner friends and family. :) My Stella says THANK YOU!

Insurer: Trupanion

By: Patricia

Useful
September 19, 2018

Best Pet Insurance

Embrace Pet Insurance is the est pet insurance available. I had another insurance years ago and it did not compare to this insurance. The wellness feature is unique and I heartily recommend this insurance to everyone with a pet.

Insurer: Embrace

By: Mary

Useful

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