Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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Trupanion has always been reliable.
Trupanaion has always been reliable. Never have I stressed about what quality care to provide my pet based on the expense.
Insurer: Trupanion
By: Nyla
Filing a claim was fast
Filing a claim was fast and easy and payment of the claim was also fast. Likeliness to recommend to a friend is an eight instead of a ten because the monthly premium is high.
Insurer: Trupanion
By: Michelle
Customer service was helpful
Customer service was helpful, understanding, and help me save money by offering options.
Insurer: Trupanion
By: Christal
I recommend it for everyone
Having pet insurance has allowed me to do unexpected things such as testing and surgeries for my furry friends that I wouldn't be able to otherwise. I recommend it for everyone with a pet. Trupanion has always reimbursed me as expected. I love Trupanion and I am so thankful for them!
Insurer: Trupanion
By: Jerri
I can make the right decision
It makes it possible to make veterinary decisions based on what s best, not what s affordable.
Insurer: Trupanion
By: Jane
They won't waive your waiting period
I get this insurance and tried to waive the 6-month knee condition waiting period. I went to the animal hospital and get a medical document. But the insurance company insisted that the documents are not eligible to waive the waiting period. Disappointed with them!
Insurer: Figo
By: Xiaobing
Denied my claim because of the way my dog was born.
My dog, Mary Jane, recently was diagnosed with a UTI. It was denied coverage because she was born with an inverted vulva which was apparently considered a pre-existing condition. I pay $200 every month to cover my pets in case an issue arises. My other pets I have had no complaints with coverage.
Insurer: Embrace
By: Cameron
Best Insurance
I am very happy with Embrace and would highly recommend it to any pet parent. Ive had it for all my 4 kitties for over 7 years now and nver had an issues with any of the claims. Two of the kitties have serious conditions , cancer and kidney failure , and having insurance literally saver their lives. It allowed us to provide them with the best treatments available. Embrace has very reasonable premiums , great coverage, and a very clear and easy to understand set of policies. Submission process is easy and the processing times is quick. Whenever I had to call , the customer services was super friendly and knowledgeable.
Insurer: Embrace
By: Claudia
Used to be great, now they're awful
They used to be easily accessible via chat and the phone, as we speak i have been waiting for an agent on chat for 30 minutes. They also used to be quick with the turnaround time of claims, that also has gone up. This company obviously needs to hire additional help because their customer service has gone completely down the drain. I have quite an expensive policy, and now, i am going to shop around.
Insurer: Pets Best
By: Megan
Insurance companies for humans could learn a lot from Embrace - outstanding!
I don't know how much more perfect pet insurance could be. All of my experiences with them over 7 years, insuring three dogs, have been remarkable, but the most recent was astonishing. We needed fairly expensive surgery, totaling about $5,000. Within only 1 week, Embrace reimbursed exactly according to the terms of the policy, covering every one of many different surgical line items in full. Their communication at every step of the process is excellent, with an almost immediate email to say they have received the claim and then very quick and fully transparent follow-up. I did extensive research on all available options before selecting Embrace. While it is very slightly more expensive than many others, it is so worth it. Strongly recommend!
Insurer: Embrace
By: Kyle