Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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Fast and friendly
Trupanion are fast, friendly and they have great coverage. Best thing I did.
Insurer: Trupanion
By: Stacey
I actually recommended two friends
I actually recommended two friends , and one friend signed up after our dog broke his leg.
Insurer: Trupanion
By: Krista
Satisfied with Pets Best.
I have been with Pets Best Insurance now with 2 of my dogs and always have been satisfied with everything that you guys have done. I would recommend you to everyone.
Insurer: Pets Best
By: Gale
I have recommended Trupanion to many
I have recommended Trupanion to many friends. I am happy with the claims procedure and happy with the responsiveness of Trupanion. We get to choose what coverage we want and pay accordingly.
Insurer: Trupanion
By: Karen
Horrible Customer Service
I wish I never signed up with this company. Now my pet has a pre-condition and I can't change over to a new carrier. I am on their top of the line program, with no late payments. I have had my puppy covered since I brought her home. They are extremely slow in processing claims for starters. Secondly I called in today to check to see if my claim has been worked on as I am still waiting for an August 2018 claim to be process. As it is now October 2018. Of course it is sitting there. My vet sends in a form, and medical record to save time and not have to fill in every condition for the visit. She does not fill in section 2 as the entire medical records state why she was in, which is sent in when the claim form is sent in. Seems repetitive as well as they do it this way for all their patients, them with no issue. These customers must be with a different insurance plan. One that cares about the service they give, so jelous. This has worked for well over a year now processing my claims this way. All of a sudden the company will not accept this. When I called, the service agent was rude, and very condescending. Accusing me and my vet of misrepresenting my puppies file and trying to commit a fraud. Clearly if we are sending her medical record there is in no way misrepresentation or fraud as I have now been accused of. I am so offended, I pride myself in my ethics and to be accused of this and treated this way, disgust and saddens me to no end. Let's be clear, her visit, is a recurring monthly injection for allergies, which she has been taking for over a year now. This company is the worst. Do not get them to cover your pet, they will find a way to not cover the claims and give you a hassle and hard time . I wish I can just submit my claim and receive my money back without hassle and in a timely manner. Unfortunately I am now stuck with them, which infuriates me. I am a single person with no back up of funds, to be waiting over 2 months and then get accused of trying to fraud them, is just ridiculous. Please save yourself the issues and stress down the road and go with a company who cares and has a set of standards who treats their customers with respect. Clearly I did not receive any respect from this company.
Insurer: Petsecure
By: Alicia
Worth It - Our Baby is Cancer Free!
We have had Trupanion for almost two years and never had to use it until recently. We are extremely thankful for this service. Trupanion was worth every single penny that I have spend over the past two years. Early August we found a 3-4 cm mass on the back of Xenia's leg. The mass determined to be Spindle cell sarcoma and we were referred to Veterinary Surgical Centers (VSC) - Winchester, to have the mass removed. VSC did confirm that it was malignant but the good news was that they got all of the mass and surrounding cells. If it wasn't for Trupanion, we would never have been able to afford this procedure in a timely manner. Since we were able to act fast and appropriately, the cancerous cells did not have a chance to materialize anywhere else. This was our first claim and I submitted everything that was required online. I did call after I submitted everything just to make sure everything was received and the lady I spoke to was so nice and gave us her thoughts and prayers on Xenia's quick recovery. The claim was processed a little over a week. We were informed that since this was our first claim that it could take a little longer, but we felt that it did not take long at all. Thank you Trupanion for providing a service so we may keep our extended fur family with us!!!
Insurer: Trupanion
By: Julie
Best, most reliable!
Healthy Paws is a lifesaver. With pet insurance I can provide my Frenchies with the best healthcare and never worry about whether I can provide for them. Healthy Paws has been supportive, reliable, and fast with my claims. I will never again have a pet not insured.
Insurer: Healthy Paws
By: Teresa
It is good to have pet insurance when disaster hits your pet
I am glad I purchased pet insurance since my dog was young because I cannot predict what would happen with my dog and vet medical bills are very expensive. It is helpful when big medical vet bills hit!
Insurer: Trupanion
By: Tammy
I wouldn't recommend
This policy covers nothing its no good to have, I am in the process of looking for something better this was offered as a discount through my job, now I see why.
Insurer: Pets Best
By: Virginia
Healthy Paws saved our dog
Our Husky developed a cough and breathing problems that our regular vet could not diagnose. He required numerous, extensive tests that I would have never been able to afford without Health Paws Pet Insurance. Thanks to Healthy Paws, we found a medication that works for our Husky and he is now happy and breathing normally.
Insurer: Healthy Paws
By: Sean