Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


October 27, 2025

Happy until now

I've been very satisfied with this company until now. They have been insuring my husband's service dog for 11 years. The cost suddenly shot up, they said it was due to inflation and the dog's age. He's had few problems in this time, and it seems that their rates should continue in his senior years. I can no longer afford this company.

Insurer: Embrace

By: Paula Young

October 27, 2025

Claim process

Submission of a claim was fairly simple. When additional information was needed they reached out to the provider. I had to take Jack to an emergency vet as our normal vet does not have night hours. I received an Email telling me how much of my claim was approved with little explanation. With a vet bill of over $1100 I felt the reimbursement of slightly over $300 was on the low side. Still I’m glad I had insurance to get some money back

Insurer: Embrace

By: John Druckenmiller

Verified October 27, 2025

Affordable

Quick and easy very affordable

Insurer: MetLife

By: Regina Mitchell

October 27, 2025

Wonderful service from Yunelly

Wonderful, personalized professional service from a caring professional - her name was Yunelly. She explained to me that if I did nothing, our two cats that are now 14 years old would be having a near double increase in their monthly premium. She went over alternatives and how to reduce the premium and explain how come the rate was going up? I kind of understood why most of it was going to be, but I really need to be honest was a bit shocked at the amount of increase! You have to admit we really treat our babies like humans anyway it’s pretty much the same cost as a human healthcare insurance when they get older. Anyway, she was wonderful and help me make a decision on how to move forward.

Insurer: Embrace

By: Melanie Drazkowski

Verified October 27, 2025

Very satisfied

Very happy with my coverage. You are quick with payments with no hassles !

Insurer: MetLife

By: customer

Verified October 26, 2025

Metlife Pet

Great value for price paid; reimbursements handled very well too!

Insurer: MetLife

By: customer

Verified October 26, 2025

Pleased

I am pleased for the most part with everything but I was disappointed in the coverage for the yearly heartworm and parasite test.

Insurer: Spot

By: Kathy Macdonald

Verified October 26, 2025

Reimbursement is quick

Reimbursement is quick, Which helps me provide more care for my dog Mylo. Having Met Life Pet is well worth it knowing my pet will be taken care of with any need.

Insurer: MetLife

By: Cyndi Coughlin

Verified October 26, 2025

Yearly price increases are ridiculous!

It’s not right how you are quoted a price and it changes each and every year between 20-30 dollars. I’m going on 3 years with met life and since my initial quote it’s gone up almost 50 dollars. It’s going to get to the point where I can no longer afford insurance for my pet and unfortunately, it will be at a time in his life where it’s needed the most. Met Life should really look into locking in prices, especially for customers that have been with them for long periods of time.

Insurer: MetLife

By: A.U.

Verified October 26, 2025

DEFINITELY recommend Healthy Paws

DEFINITELY recommend Healthy Paws pet insurance!! ⭐️⭐️⭐️⭐️⭐️ My American Bulldog has allergies and need meds daily plus immunotherapy shots 3x per month. Even as premiums have increased due to my dog's age, the reimbursement for these meds exceed the premiums. Plus, as an older dog (and my service dog) he has needed additional veterinary care and physical therapy which would really hurt while living on military disability, if I didn't have HEALTHY PAWS! Submitting invoices and medical records is extremely easy via the web or their app. And typical settlement from the claim is about 3 days (even over weekends). I doubt I'll ever get another dog, but if I do, or if I can ever provide a bit of advice to other pet owners, I will always recommend pet insurance and Healthy Paws 🐾

Insurer: Healthy Paws

By: Gary M

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