Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Sophie appreciates all that has been done and she feels great
Yes it helps a lot with all the medical issues that come up. So well worth it.
Insurer: Nationwide
By: Lyn
Is Trupanion Reliable Coverage? Their Rates Increase Yearly!
I have had Trupanion coverage for about 15 years. When I started out they were fantastic about claim coverage for my pets and their fee's were reasonable. There are pro's as they have evolved, quick reinbursement, easy for my vet to submit directly for payment, uploading invoice via their app etc. However, as our relationship with Trupanion has progressed, my rates have gone up steadily each year, about $5 per per pet per month. The claims are now picked apart, divided into multiple issues so you are paying your deductable for each issue, even if problems are related or diagnosis is still underway by your vet. We took our commatose dog to our vet at 5pm he was unresponsive, they could not care for him overnight, they did not have 24 hour care, he was transfered to overnight care, then in the morning transfered again to specialist for diagnosis. Each veternarian facility we paid our deductible again, as well as the "office visit", even though he had been transfered for the same issue the entire time. Each invoice has a new claim number even if it's all related to the same problem creating issues on payment becasue they do not throughly go through the notes to see if its an exsisting claim. They tell you once you sumbit the invoice if they have further questions they will contact the vet, NOT TRUE. They process as new deduct deductibles and "office" fees, if you have to appeal the case its painstakingly difficult. The follow up is terrible and you will be responsible to contact your vet for the necessary vet notes etc dispite their stating they will. We currently still have a claim in "appeal/review" since September, dispite my intervening and following up with both Trupanion and our treating vet, making sure Trupanion had all the details they needed to resolve. Their follow up is minimal with you. Bottom line, Trupanion does provide good coverage but over the years has nickle and dimed us for all they can, our rates have constantly gone up and their customer service and resolution is minimal at best with a few exceptions! You are better off going to a specialist with multiple capabilities opposed to going to your primary vet. Even if you are referred for further testing each facility you will have to pay their "evaluation" fee regardless your vet has sent you there for continued care. At this point we cannont change insurance for our one beloved dog as he will now have preexisiting issues/conditions for new pet insurance, but are in the process of seeking other coverage for our other pets and will not be back. Its sad Trupanion has raped us with constant coverage manipulation and yearly increases.
Insurer: Trupanion Canada
By: Lisa
I am so happy I signed my fur babies up for this insurance plan.
Over the years I have looked into pet insurance but the plans were never clear cut and working in the medical field that made me nervous. When my vet told me about Nationwide Pet Insurance I went online to read more and was very impressed. I signed up my kittens right away. When the plan really turned out to be everything that their website said I signed up my dogs as well. I don't mind spending the money every month because I love knowing that in the event of an emergency my fur babies and my pocket book are safe.
Insurer: Nationwide
By: Wendy
Stanley is feeling much better!
The insurance is THE BEST! I never worry about the cost of taking our dog to the vet, hospital, etc. We have never had an issue receiving our reimbursement. 100% worth the cost of the insurance!
Insurer: Nationwide
By: Lauren
Lifesaver
Although my pug was very healthy when young (before his 8th birthday) now he has constant medical issues. I got nationwide insurance 2 years ago and was the best decision I made. I do not hesitate to take my dog to the vet for any illness. Without insurance I would have to think if I had the funds available to treat him. My baby deserves the best and Nationwide is the best insurance I could get
Insurer: Nationwide
By: Konrad
Good benefits but refund process is crazy
The price of the policy is good, and the benefits and reimbursement are great as well, but the process of submitting a claim is crazy. One claim took 3 months of review before telling me that they would deny it because it was a pre-existing condition...which it wasn't. It was an infection and I submitted all vet records stating it was an infection and had nothing to do with any pre-existingconditikns she had. Another claim took 2 months to process. The process time is crazy...they say it will take up to 30 days but it takes way longer and then you have to fight them to prove that the claim is legit, which is annoying given you have provided them with detailed vet records. So overall, price and benefits are great, the claims review and submission process is a giant headache.
Insurer: Nationwide
By: Paige
Awesome Insurance, A Little Slow on Claim Turnarounds
This is our first year having insurance and so far we have been happy with our choice of getting it. My only complaint, and it's not even that bad, is that sometimes the time it takes to get the claim settled and money back can take a little time. Over all, very happy with Nationwide Pet Insurance and the 90% back after the deductible.
Insurer: Nationwide
By: Melissa
Peace of mind
Nationwide has not only been incredibly easy to work with but your care and compassion for my fur babies is what puts you over the top. We have such peace of mind knowing that in the event of an emergency you have our back and we will not have to debate on the cost over our dog's life. THANK YOU for loving them as much as we do.
Insurer: Nationwide
By: Beth
Sure Thing
The plan I have Lulu on is pretty fair and pays out the majority of most claims. My only complaint is the turn around time. Otherwise highly recommend.
Insurer: Nationwide
By: Amy