Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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You guys are the best
This insurance is faithful and pays on time. We are very happy to have chosen nationwide for our pet. It makes us feel better that our pet is protected.
Insurer: Nationwide
By: Mary
I pay my premium on time, but it takes a long time to get reimbursed. Reimbursements are often not worth the premium I pay.
I have fairly young dogs and they don't get sick often. However, It's still good to have pet insurance because it helps off set some of the costs of veterinary care when my dogs get sick. However, Nationwide pet insurance takes a long time to process claims and the reimbursement is often very limited. I think they should reassess their processing time and increase their reimbursement rates to make it worth the premium I pay.
Insurer: Nationwide
By: Adel
I've saved hundreds of dollars
Pets Best pays quickly and thoroughly. My cats need ongoing testing for their conditions. What I'm reimbursted on one cat's claim goes into testing for my 2nd cat like a revolving door. I've saved hundreds of dollars.
Insurer: Pets Best
By: Barbara
Easy and simple
Easy, simple and took care of a good portion of my bill.
Insurer: Pets Best
By: Michael
Beth was great.
Beth was great. Trupanion's policy for not reimbursing exams is not good or helpful. It is not realistic.
Insurer: Trupanion
By: Janet
Response rate is great
Not covering exam fees and slightly higher monthly payments is why not a higher score. But response rate was great!
Insurer: Trupanion
By: Tiffani
Very good pet health insurance!
Having had animals for years I fully appreciate the need of having pet insurance. Thus, in 2013, after adopting a couple of kittens I started shopping for pet insurance. I came across HealthyPaws, did my research and decided to give them a try. Premiums were reasonable. A few years later one of the kitties died accidentally. HealthyPaws sent me a sympathy card, hand signed by the employees. At about the same time my remaining cat started developing chronic UTIs and skin infections, necessitating treatment every 2 months. I submitted claims to HealthyPaws, via an in-phone app and was pleasantly surprised how eassy the whole process was, time and again. The claims were adjusted within hours and the check on the way within a couple of days. Simple, curtious and no drama. No questions asked. Just very recently my cat had a surgery to fix the issue of chronic infections. She had to be hospitalized for 10 days but recovered very nicely. HealthyPaws did not disappoint. The invoice was paid at 90% rate, check sent within days and a nice letter inquiring about kitty's health was just recently received. Amazingly nice and humane service. wish my health insurance was so reasonable and accommodating! Thank you HealthyPaws!
Insurer: Healthy Paws
By: Joanna
Best decision you can make for a furry family member.
This is the first pet I've ever had insurance for, and I'm glad I do. Our dog is part of our family and we want the best for him. Having this insurance has helped pay for his regular shots, prescription food, flea medications, much needed teeth cleaning, and other costs. If we didn't have the insurance it would have been a financial burden and we might have had to make some difficult choices about our dogs future. As he is getting older and is now requiring more consistent medications and veterinary visits, we are again so happy we chose to have insurance. Embrace is amazing with their very quick reimbursement. If I ever have questions or concerns regarding our claims or policy coverage, I can call or email and get a rapid response from a real live person. Embraces prices are reasonable and can fit any budget, since you can customize your coverage. I recommend embrace to anyone I can and will continue to do so. Keep up the great work!!!
Insurer: Embrace
By: Angelia
Excellent Customer Service
I have always had a great time with Trupanion, from getting a free month at the start to having the ease of direct billing. What set them apart was the great customer service I experienced. They were personable, professional, and made me feel like they cared about my request even though it was small. Also my wait was short and having the service open 24/7 helps with my very busy schedule.
Insurer: Trupanion Canada
By: Kristi
Good company but needs to review their procedures if a client has a wellness plan for their pet!
I have spoken to your staff several times and find them quite knowledgeable and courteous. My only complaint is that since I have a wellness plan with my Vet here in Florida, all of Maggie's visits, shots, etc. are covered under that plan and they do not charge me additional monies. This means that I cannot use what would have been the actual costs toward my deductible with you. I am being penalized for having a wellness plan!!
Insurer: Nationwide
By: Constance