Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


November 10, 2025

Excellent Customer Care!

"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "

Insurer: Pets Best

By: Amy Parker

Verified November 10, 2025

Being Honest

Being honest has me, as your usual subscriber, wishing the monthly fees were less and the coverage was more. Having said that I am very happy in that I found MetLife Pet Insurance when I my two Corgis came into my life. My claims and a couple phone call discussions have all gone smoothly. Your phone representatives are great, both personal and professional which makes discussions go smoothly.

Insurer: MetLife

By: Bob Scarfo

Verified November 10, 2025

It was easy and can select an…

It was easy and can select an affordable option

Insurer: MetLife

By: Tina Hyde

Verified November 10, 2025

Highly recommend MetLife

I have been very happy with MetLife pet insurance. At one time I was with nationwide and was very dissatisfied with their coverage. I will never switch again and recommend MetLife to everyone.

Insurer: MetLife

By: Jennifer Lively

Verified November 10, 2025

Customer service

Customer service, pricing and reimbursement have all been very good

Insurer: MetLife

By: customer

Verified November 10, 2025

Have never been able to afford pet…

Have never been able to afford pet insurance and was skeptical. After getting my pets their care and turning in the documents, I wasn’t sure how things would flow with insurance, since I’d never filed a claim. They helped me through the filing process, and when everything was done, I believe they want to help us take care of our pets.

Insurer: MetLife

By: RV

Verified November 10, 2025

it was easy and affordable

it was easy and affordable

Insurer: MetLife

By: josette Dabney

November 10, 2025

Amazing

I can’t say enough great things about this company! They have help ease the financial burden of getting my pups knee fix! It would have been hard to come up with 15,000 dollars to cover the pre surgery and surgery costs but that’s to our full coverage we were able to do the surgery and not be stressed over the money and able to just worry about Gus.

Insurer: Pets Plus Us

By: Tia

Useful
Verified November 10, 2025

Customer Service

This is my first time purchasing pet insurance through this company. I am hoping for great customer service where the cost of the insurance is worth the coverage. I am hoping not to get the runaround with customer service where reimbursement is not worth the monthly expense.

Insurer: MetLife

By: Patricia Haliscak

Verified November 10, 2025

The ease of using the insurance at the…

The ease of using the insurance at the vets even though the vet was not trained on it and almost refused to run the charges they. The peace of mind on a chance accident was more than worth the money.

Insurer: Trupanion

By: Nancy

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