Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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The courtesy and professionalism is…
The courtesy and professionalism is outstanding. Also the prompt payments on invoices makes Pumpkin the best insurance company, of any type, I have ever used. I have recommended Pumpkin to more than a dozen neighbors and pet owners in the last month.
Insurer: Pumpkin
By: Salimah Jones
Great Insurance
I am glad I made the wise decision to buy insurance through Embrace. I have been with them since 2019, and they always process claims efficiently. I also love that they have wellness coverage, covering annual visits for shots and preventative medications. __Stacey Fisher
Insurer: Embrace
By: Stacey
Truly "The Best" Pet Insurance
I’ve worked with several pet insurance providers over the years, and Pets Best is by far the only one I confidently recommend. Their claims process is straightforward and easy to navigate, and their reimbursement for illness-related care is exceptional. When my dog was diagnosed with both Cushing’s and diabetes, having this coverage made an incredibly difficult time much more manageable financially. I truly appreciate how seamless the experience was and highly recommend Pets Best to anyone considering pet insurance
Stress-Free Claim with Outstanding Coverage
I’m very satisfied with my experience. I took my dog to the vet for a breathing consultation, and the insurance covered 90% of the total bill, including the consultation, nail trim, vet tech services, and prescription medication. The claim was processed and paid quickly.
Grateful!!!
"I am so happy I have Pets Best Insurance! My dog has had several issues come up as she ages. Without Pets Best I would not have been able to give her the proper surgeries. She is 14 and is doing fantastic! Thank you Pets Best for being there so we can continue to give our Jenni the best life. "
Premium goes up more than double once your dog becomes a senior
I agree with the other long term and loyal customers. If you are new and your puppy is still young, you will love Healthy Paws. They reimburse quickly and customer service is great. It was only $40 per month when my dog was a year old. However, once my dog's age has reached at 7/8 years old, the annual premium adjusted more and more by percentage every year. For the past 2 years, I had to lower my coverage and raised my deductible in order to keep up. And for this year, the new monthly amount was ridiculously high (from $230 to $530). I seriously thought it was a mistake and had to call them. Of course they gave me the same old reasons (medical cost is high in your state, etc). I live in the same state all these years and don’t see things being priced that much or doubled even though no doubt there’s inflation. I truly feel helpless and disappointed with Healthy Paws at this stage after being a loyal customer for over 11 years. I feel like my dog is getting old and so they just want you to leave and not provide coverage anymore. I also just talked to a friend who also has Healthy Paws. She told me her premium got ridiculously high as well for her senior dog.
Insurer: Healthy Paws
By: Claudia Fung
Reasonable payments easy to set up
Reasonable payments easy to set up
Insurer: MetLife
By: Trina
I wish I could see a sample policy when…
I wish I could see a sample policy when purchasing the first policy like some other pet insurers provide for you. I love that certain types of workers get discounts! The application fee is reasonable and coverage starts very soon. I like that Met Life has on-line vet advice covered in the policy. A lot of these benefits provide extra peace of mind for pet parents.
Insurer: MetLife
By: MaskPro
Stay away from Healthy Paws
I have had Healthy Paws for years and thought it was the best company around. Since they were bought out, I not only no longer recommend them, but I also warn people away from them. As soon as your pet reaches a certain age, they are put into a category where they are not eligible for the insurance you purchased when they were younger, even though your rates were raised a considerable amount every single year. I currently have three dogs insured with them. As soon as the oldest turned eight and her renewal came up, she was bumped from 90% coverage with $250 deductible to 70% coverage with $500 deductible. I suspect that, as she continues to age, the coverage will continue to drop. This is not what they promised when we signed up. And, don't bother calling them. You will be connected to an overseas call center where you won't be able to understand a word. They know you are stuck because older pets are hard to insure, so they're taking advantage of all of us. I will be looking for a different company for my younger dogs, or maybe putting the premium into a savings account and taking out accident only insurance with another company. Don't get fooled into using Healthy Paws. It is not the company it used to be.
Insurer: Healthy Paws
By: Bonnie Urban
After paying for several months
After paying for several months, I filed a claim for $178. It took them an entire month, asking me for a lot of documents and information, only to finally tell me it wasn’t covered. This was very frustrating, especially because I had spoken with them multiple times before and they had told me it would be covered.
Insurer: Fetch
By: Nicolas Londoño