Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I have been with Trupanion since 2010
I have been with Trupanion since 2010! Rusty is my 3rd pet I’m insured with. My baby has heart disease and Trupanion is always by my side. I recommend it to every pet owner. I don’t particularly like the increases in my monthly payments cuz I’m not working but they always do the right thing for me and my fur baby! With insurance I can always do the right thing for my pet, my baby. I never question taking him to veterinarian because I’m confident Trupanion will be with me! I Highly recommend Trupanion pet insurance company for all pets!
Insurer: Trupanion
By: Anet
“Disappointed by Drastic Premium Increase Despite Great Service”I’ve really appreciated having pet…
I’ve really appreciated having pet insurance through MetLife — filing claims has always been easy, and their app is wonderful! But I’m absolutely shocked and upset by how much my premium just increased. It didn’t just double or triple — it went up by five times! That’s outrageous and completely unfair. Its like a scam. They cover you until your pet gets sick, then they raise your premium so high you can't afford it. Now I’m stuck: either I pay this massive amount or lose coverage altogether. My dog was recently diagnosed with a disease, which now counts as a pre-existing condition — meaning no other insurance will cover it. This just feels wrong.
Insurer: MetLife
By: Rose Butts
Oh Pepper!
Our black lab gave us a huge scare. I had to navigate her care late on a Friday evening almost 3 weeks ago. With nervousness on her well being and knowing the huge monetary commitment, I was so relieved that I had opened up accounts for both of my dogs 4 years ago. Thank you for your support.
Insurer: Trupanion
By: Jennifer
Horrible rate changes without reason
We’ve had our 1 year old cat on a Trupanion plan for about 6 months now. His deductible is $350 with 90% coverage. We recently went to add on the exact same plan for our new cat and the monthly price was higher by almost $30. In order to get it to the same monthly price as my first cat I would’ve had to raise the deductible by like $400. The cats are both male and both domestic shorthair within the same age range. I just don’t see a reason for that large of a price jump and deductible change. I contacted support about it and all they could let me know was that “their rates change everyday.” Call me broke, but I think that’s crazy.
Insurer: Trupanion
By: Taylor
Ease of use
Ease of use. Pricing and the products offered.
Insurer: MetLife
By: Edege Vales
Unfortunately I trusted Costco when I…
Unfortunately I trusted Costco when I signed up for this health insurance for my dog. Each time I send a claim, it comes back denied. When I call them they never know why is denied. They want notes from the Vet which is on the invoice and discharge paperwork. They still insist that they need more paperwork. They also charged us more for deductible because I went on my own to look for the a policy from them online and it was half deductible than the one they offered when I got it through Costco. Very awful customer service, everything is denied. They barely answer emails. I cannot believe this company hasn't gone out of business yet.
Insurer: Figo
By: Mercedes Schlaffer
Fast and easy submissions
Fast and easy submissions! Great coverage!
Insurer: MetLife
By: customer
Never thought of purchasing pet…
Never thought of purchasing pet insurance before, until I adopted a rescue that was older and only had one eye at the time of adoption. Turns out, I have never had to use the insurance for that! Ever! This boy has severe allergies! He is groomed monthly but has constant skin and ear issues! Poor pupper! MetLife pet insurance is very quick and efficient. Web site is easily used. Check is directly deposited in checking/savings. Would recommend!!
Insurer: MetLife
By: Nita
They raised my monthly from $60 to…
They raised my monthly from $60 to $400. SCAM!
Insurer: Healthy Paws
By: JL
Able to get the treatment my dog needed
My dog has had Trupanion since the day I got him—almost seven years ago. Keeping it was the best decision! He has seizures, and Trupanion has been great at covering costs associated with them. He recently had to have an MRI, and Trupanion came through! I couldn’t have gotten him the treatment he needed without it. Thank you, Trupanion!
Insurer: Trupanion
By: Jana