Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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Easy to compare and configure.
Easy to compare and configure.
Insurer: Nationwide
By: Nathan W
I recently had an excellent experience…
I recently had an excellent experience with MetLife pet insurance, and I can’t recommend them enough. Here are a few key points that highlight why I’m so pleased with their service: - **Fast Claim Processing**: One of the standout features of MetLife is how quickly they process claims. I submitted a claim for my pet's recent vet visit, and it was approved and paid out in a matter of days. This level of efficiency really alleviated a lot of stress during a challenging time. - **User-Friendly Experience**: The online portal is intuitive and easy to navigate. Filing a claim was straightforward, and I appreciated the clear instructions provided. It made the whole process seamless from start to finish. - **Comprehensive Coverage**: MetLife offers a range of coverage options that cater to various needs. Whether it’s routine care or unexpected emergencies, I felt confident knowing my pet was protected. - **Responsive Customer Service**: Anytime I had questions, the customer service team was quick to respond and very helpful. They took the time to explain my policy details and addressed any concerns I had. - **No Hidden Fees**: Transparency is key when it comes to insurance, and MetLife delivered. There were no surprises or hidden fees in my policy, which made me feel secure in my choice. Overall, my experience with MetLife pet insurance has been nothing short of excellent. Their prompt claims payment and supportive customer service have made all the difference for my furry family member. If you’re considering pet insurance, I highly recommend giving MetLife a try!
Insurer: MetLife
By: Dr. Rj Massercustomer
Nadine was friendly and professional
Nadine was friendly and professional, answering all our questions and concerns comprehensively. Very happy with setting up coverage with Fetch....changing from another provider from whom we've received nothing but increases in policy prices!
Insurer: Fetch Canada
By: cb
Easy to navigate
Easy to navigate. And shown choices so I could pick best plan for my pet.
Insurer: Nationwide
By: mem
I was initially skeptical about pet…
I was initially skeptical about pet insurance in general, but now that I'm facing a major medical issue with my fur-baby, I couldn't be happier to have this financial assistance to make the best care available to him.
Insurer: Trupanion
By: William
DO NOT RECCOMEND!!
UPDATE: Wow, did you see how fast I got a response to a negative review, but can't get a reply as a paying client re: any questions to my policies or claims??? And yes, we can change plans or premiums, but if you read the reviews of anyone who has tried it just gets even worse and MORE costly!! And your description the "Wellness Program" is totally bogus! You say "It reimburses for routine and preventative care". REIMBURSES???? How can it reimburse when it's our own money??? And then you take any remaining funds that are not used at the end of the year. Don't try to spin it any other way than misleading and stealing! ----------------------------------------- They're just a greedy corporate machine that cares more about profit than the health and well-being of our pets. And this is evidenced by how all they do is defend their shady policies in these comments. Not once have they admitted fault and helped a policy holder, instead they just spew their excuses and make no concessions! First they lure you in with low monthly premiums for the 1st year then raise them a ridiculous, and unfair amount every.single.year! And do not give the BS excuses for changing info on pet breeds, and certain states approving your insane increases because that is just a load of crap. When trying to get reimbursed for treatments or medications they constantly deny, deny, deny!! And DO NOT let them talk you into their "wellness" program!!! It benefits no one except them!! You pay into the wellness program with your OWN money, use it to pay for all of the many many things they don't cover, but at the end of the year if you have unused money in the wellness account, THEY KEEP IT!!!! This is a direct quote from their website "Any unused amount of the annual maximum will not roll over and is non-refundable." How is this "wellness" program a benefit to the policy holder? It's not! It's only a benefit to Embrace. I had to take a pet to the ER and the medication the ER doctor thought was the best medication to treat my pet happened to be an over-the-counter medication and not an Rx and Embrace refused to cover it! So now they know better than our vets what's best for our pets? Why should it matter if the RECOMMENDED medication is an FDA approved Rx or not? It's what THE VET recommended! Just wrong wrong wrong. And don't even get me started on how IMPOSSIBLE it is to contact anyone at Embrace!!! I tried for over a week via email, the claims portal, the online chat feature, etc and NO ONE would get back to me. But they have TONS OF TIME to comment on all the negative reviews they get here! Unbelievable. I DO NOT RECOMMEND EMBRACE!
Insurer: Embrace
By: kl
I am so impressed by MetLife Pet…
I am so impressed by MetLife Pet insurance... I have tried other insurance and the responsiveness, easy and PRICE of MetLife is far superior.
Insurer: MetLife
By: Helen
MetLife Pet Insurance is A+
MetLife Pet Insurance is always responsive to my questions and claims. They appear to be genuinely concerned about my pet's well-being. Customer service representatives are well-trained and knowledgeable. Good value for pet insurance. Online Vet Chat is an added benefit.
Insurer: MetLife
By: Rhonda
Always very prompt and caring
Always very prompt and caring. Never had a problem with submitted claim. From all the horror stories I hear from pet owners this is the one you should have so no headaches
Insurer: Embrace
By: Ron Arpino
Response:I am pleased with the insurance and…
I am pleased with the insurance and also the response time is very good
Insurer: Spot
By: Pilar Moore