Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


January 30, 2020

So easy, and great reimbursement!

When I adopted my puppy Frances, I knew I wanted pet insurance for her, after having spent a great deal of money on previous pets. We just made our first claim a couple of weeks ago, as Frances has been struggling with a serious illness that we are still trying to get to the bottom of. The worst thing to have to consider when your beloved dog partner is sick, is whether you can afford a diagnostic test, and any ensuing treatment. The claims process using the Healthy Paws app could not be any easier! I received immediate confirmation that it was received, and the communication from them regarding our benefits was top notch! I received 90% of my vet costs back! I honestly don’t usually take the time to post reviews, but I know it’s very difficult to know if a company is going to be worth it, especially when it has to do with Health. I also wanted to mention that I received a follow up personal emails asking how Frances was doing, and truly feel supported. I one hundred percent recommend choosing Healthy paws to protect your furry loved one!

Insurer: Healthy Paws

By: Sydney

Useful
January 30, 2020

Quick, Easy, & Caring!

Healthy Paws Pet Insurance has been an enormous help with our 1 year old puppy. After having expensive health problems with a previous pet and no insurance, we were determined not to make the same mistake again. Healthy Paws came highly rated at an incredible price. Before we knew it, our puppy had injured her knee and required major surgery. With each vet and hospital visit, we quickly and easily uploaded photos of our receipts to the Healthy Paws app and claims were processed in a week or less each time. Healthy Paws literally saved us thousands of dollars and took an enormous financial strain off our shoulders.

Insurer: Healthy Paws

By: Brittany

Useful
January 30, 2020

Great insurance for peace of mind

I have had a great experience with Healthy Paws, and I have recommended them to quite a few friends. They are quick to process invoices, and reimbursements happen quickly and as expected. Every vet bill we've received has been processed exactly as I would have expected, with no hidden fees or surprises, and no questions asked. My 3 year old pup has already needed 2 significant types of treatment, first, she was hospitalized for 2 nights when she was sick and became severely dehydrated as a result. Luckily, we only had to pay a fraction of her stay for around the clock monitoring and medications, so it made this scary time way less stressful. More recently, she needed a minor surgery, and we were glad to have Healthy Paws who covered it as expected. While we have been extremely satisfied and will be lifelong customers, I am a little disappointed at how much our rates have gone up over time. We were assured rate increases are not tied to usage or to breed/age, so I was surprised to see more than a $10 a month jump in our monthly fees for this year, which is why I took away a star.

Insurer: Healthy Paws

By: Meghan

Useful
January 30, 2020

Healthy Paws gives me peace of mind that I can always do what is best for my pet

I have had several claims with two of my three dogs that have Healthy Paws pet insurance. My oldest dog, Grayson, had a collapsed lung a couple of years ago and I thought I was going to lose him. I was able to go to the emergency room with him and confidently say yes to all of the tests and x-rays they needed to diagnose him. When I was told that they could save him, but the surgery would cost $4500, I didn't have to make a hard decision because I knew Healthy Paws would cover most of the cost. When it was all said and done, I had spent almost $6500 and was reimbursed for a big chunk of that. I had not even spent that amount of money on premiums for my dogs yet! I love that there is an annual deductible and a no hassle claim process. Grayson is now much older and needs ongoing physical therapy (underwater treadmill, acupuncture, stability exercises) that he gets at a specialty referral hospital. Healthy Paws is covering that as well and now I can help Grayson stay happy and get stronger so that he can live his best life and enjoy his walks again.

Insurer: Healthy Paws

By: Danielle

Useful
January 30, 2020

AMAZING!

I cannot say enough great things about Figo! My pup and I are so happy that we found this company. The Figo representatives are so kind and respond quickly. Coverage is incredible, and I sleep better at night knowing that my pet is safe. Thank you, Figo!

Insurer: Figo

By: Mariah

Useful
January 30, 2020

Excellent service no hassle reimbursements Policy $$ is doable for now.

Excellent service no hassle reimbursements Policy $$ is doable , for now.

Insurer: Trupanion

By: Francie

Useful
January 30, 2020

My only compliant is that you guys keep jacking your premiums every year.

My only compliant is that you guys keep jacking your premiums every year. I am paying almost dbl to what I paid 10years ago. Otherwise we are love Trupanion

Insurer: Trupanion Canada

By: Clairise

Useful
January 30, 2020

I feel it is as important to have a health care insurance in case of illnesses in your dogs life.

I feel it is as important to have a health care insurance in case of illnesses in your dogs life. I'm happy to save some money when and if we have a health problem with our dog

Insurer: Trupanion

By: Gail

Useful
January 30, 2020

Great experiences thus far.

Great experiences thus far. I appreciate the 90/10 with deductible for "catastrophic" situations

Insurer: Trupanion

By: Mary

Useful
January 30, 2020

Peace of mind!

User friendly claims experience. I filled out the short claim form and attached the invoice(s) and received reimbursement within a few days. I was also provided a detailed breakdown of the payout. The first dog I adopted was a senior and I didn't get pet insurance. I'm so grateful my veterinarian recommended Trupanion this time around. While my home and auto insurance also offers pet insurance, Trupanion appeared to be a better fit and I have not been disappointed. Unfortunately, my puppy was diagnosed with a somewhat rare autoimmune disease and I'm so glad I have insurance to help cover my expenses. After already satisfying my deductible in just a few months, I'm now covered and only responsible for 10% of future covered costs for this condition. That is serious peace of mind! Thank you, Trupanion!

Insurer: Trupanion

By: Carrie

Useful

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