Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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STAY AWAY
Don't, I repeat, don't use this company. They are a scam. I signed up 2 weeks after getting my puppy and about a week later in what was no doubt my overly protectiveness I had her evaluated for what I thought was a UTI, it wasn't. But Trupanion used that to deny a future , actual UTI diagnosis saying it was a preexisting condition during the waiting period after you sign up. Preexisting??? She wasn't even diagnosed with one in the prior situation. Do yourself a favor, save your money in a savings account. You will probably be better off. At a minimum, find another provider. So because I was an overly protective new puppy parent and brought her in for a urinalysis for a UTI (which by the way I did not seek reimbursement) and it came back negative, she is not eligible for UTI coverage EVER in her life!!! See how insane that is??
Insurer: Trupanion
By: William
Fast & excellent service
This is the 2nd dog we have had Nationwide Pet Insurance for. I recommend it to all my pet friends. Having this insurance is so reassuring that I can always give my dogs the excellent vet care they deserve. I have purchased this insurance for my grand pups as a gift as well.
Insurer: Nationwide
By: Sheri
My premium just went up a lot.
My premium just went up a lot. Also, apparently, the price to insure a spayed female is the same as for an unspayed female, which makes no sense to me.
Insurer: Trupanion
By:
Absolute best pet insurance
Out of all the insurances, this is the best.
Insurer: Trupanion
By: Jackie
Customer service is excellent but premium is a bit high
Customer service is excellent but premium is a bit high
Insurer: Trupanion
By:
Elena was very kind on the phone and helpful in answering my questions.
Elena was very kind on the phone and helpful in answering my questions. I think everyone should have pet insurance in case they may need an emergency surgery (like my dog does) and I would highly recommend Trupanion.
Insurer: Trupanion
By: Veronica
Not covered enough
I recently submitted a claim, and I submitted as told that the claim is old, when obviously is a new claim. It is clear that who process the claim is not doing a great job. I feel that for what I pay monthly am not cover enough. I have now to send everything again and make sure to call. Which I am not happy.
Insurer: Trupanion
By: Mavie
Reliable consistent and no hassle.
Reliable, consistent, and no hassle. We are blessed to have Trumpanion.
Insurer: Trupanion
By: Ray
So far my experience has been good.
So far my experience has been good. For awhile, I had one dog with PetPlan and another dog on Trupanion. When I compared the differences in what is accepted by each company and how each company reimburses pet owners, PetPlan always came out better. If I remember correctly, I thought it might be affected mostly by PetPlan covering the vet visit charge. My dog on PetPlan saw many specialists and the $150 was covered after my deductible many, many times. That was very helpful for us. However, PetPlan resets the deductible for each ongoing condition each year. As Trupanion only requires a deductible once for a chronic condition, I can see over time it might be a big benefit. I am only giving an 8 right now because people have warned me that Trupanion is more picky about conditions than other companies. I have not yet found that to be the case, but also have had very few claims. I will be happy to fill out more surveys in the future and give Trupanion a 10 if I am pleased with the insurance.
Insurer: Trupanion
By: Mary