Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Fast and easy when you have all the invoices and information needed.
Fast and easy when you have all the invoices and information needed. I did on line, very satisfied with this insurance since 2013. Definitely I recommend Trupanion.
Insurer: Trupanion
By: Maria
Quick Claim service!
Claim was processed within a day of receipt and my check was in my mailbox about a week later. Very quick and efficient.
Insurer: Trupanion
By: James
Easy processing
Quick photo of invoice sent to you direct, easy processing
Insurer: Pets Best
By: John
Very fast
Very fast process and easy to follow through logging into my account. I called the representative once one week after I submitted and she said due to large volume of claim, it is delayed a few days. She immediately started the process of my claim & the rest was very fast to complete.
Insurer: Pets Best
By: Mayumi
Easy
It was super easy to login and upload receipts. I also loved the automatic deposit feature. All very user friendly.
Insurer: Pets Best
By: Liz
They make it so easy.
They make it so easy, super fast payments. I love this insurance.
Insurer: Nationwide
By: Missy
Convenience and Fast
The mobile is extremely convenience, easy to use and the claim process is fast. My dog had an emergency and went to the hospital for stitches for her open wound. I filed the claim from my phone and uploaded all necessary documents from the mobile app. The claim was approved within two days and the funds was received within 4 days.
Insurer: Figo
By: Jerry
Peace of mind when take my dog to the vet.
Love not having to worry...too much...about the cost when taking my pet into the vet. The only complaint I have is time. Takes at least 2 weeks before my claim shows up and then its another 3-4 weeks before payment.
Insurer: Nationwide
By: Jennifer
Nationwide makes pet insurance easy, affordable, and well worth it!
Nationwide has taken a lot of the financial stress involved with having a senior pup out of the equation. The app used for submitting claim forms is intuitive and easy to use, and the processing time is entirely reasonable (actually quite speedy!), which is much appreciated. We'll be Nationwide Pet Insurance customers for life, based on the service and responsiveness we've enjoyed so far!
Insurer: Nationwide
By: Mika
So easy for my busy life style
I chose Nationwide because of the cost and access to preventative coverage. But, like with all pet insurance, I was dreading having to deal with paying out of pocket and submitting claims via mail or fax after vet visits because we work 60-70 hrs per week and was afraid we would forget and lose money. Not to mention the added time dealing with depositing reimbursement checks. Nationwide‘s app took care of that concern!! I can submit a photo of a receipt, prescription, or an emailed pdf file as soon as I get home from the vet appointment. The app is so easy to use! After I submit a claim, Nationwide emails me to notify they received the claim, when certain costs go towards the deductible, and when it’s time to accept the reimbursement online. That’s right, I can also do direct deposit of the reimbursement checks! Saves me precious time that I can then spend loving my pups! Highly recommend!
Insurer: Nationwide
By: Trt