Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


August 28, 2019

Always up to date on payments and so easy to work with

Always up to date on payments and so easy to work with

Insurer: Trupanion Canada

By: Lynn

Useful
August 28, 2019

Awesome

I really appreciated that it was able to be direct billed right at the office when I was checking out. Not having to worry about getting forms signed/filled out/submitting and waiting in a stressful situation was awesome.

Insurer: Trupanion Canada

By: Rina

Useful
August 27, 2019

Fair and simple

My cat made a couple of expensive visits. Claim took 15 days, fair and easy

Insurer: Nationwide

By: Sandra

Useful
August 27, 2019

Easy-peasey

Nationwide makes things so easy! My vet filed the form and a reimbursement check lands in my checking account a week or so later!

Insurer: Nationwide

By: Liza

Useful
August 27, 2019

Fast process of claim

Very easy to send in claims and fast payment.

Insurer: Nationwide

By: TODD

Useful
August 27, 2019

Worth the money

Super easy to submit claims and payment arrives in reasonable time frame.

Insurer: Nationwide

By: Juan

Useful
August 27, 2019

Fast and easy when you have all the invoices and information needed.

Fast and easy when you have all the invoices and information needed. I did on line, very satisfied with this insurance since 2013. Definitely I recommend Trupanion.

Insurer: Trupanion

By: Maria

Useful
August 27, 2019

Quick Claim service!

Claim was processed within a day of receipt and my check was in my mailbox about a week later. Very quick and efficient.

Insurer: Trupanion

By: James

Useful
August 27, 2019

Easy processing

Quick photo of invoice sent to you direct, easy processing

Insurer: Pets Best

By: John

Useful
August 27, 2019

Very fast

Very fast process and easy to follow through logging into my account. I called the representative once one week after I submitted and she said due to large volume of claim, it is delayed a few days. She immediately started the process of my claim & the rest was very fast to complete.

Insurer: Pets Best

By: Mayumi

Useful

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