Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


September 07, 2019

Trupanion was a good decision for us.

Our vet files claims for us or we can easily upload receipts online. By paying premiums over time, we are now able to afford our older pet's treatment. Trupanion makes it easy for us.

Insurer: Trupanion

By: Norman

Useful
September 07, 2019

Wonderful

Being able to Placed the claim at the vets office instead of having to file it afterward is wonderful.

Insurer: Trupanion

By: Carla

Useful
September 07, 2019

Efficient easy process

Efficient, easy process

Insurer: Trupanion

By: Carol

Useful
September 07, 2019

Easy process

Easy process

Insurer: Trupanion

By: Jeanette

Useful
September 06, 2019

Unexpected injury made less stressful!

Thanks for making it so easy to submit a claim! Also the turn around time on receiving payment is very fast!

Insurer: Nationwide

By: Michael

Useful
September 06, 2019

Great service

I was very impressed with the ease of submitting my claim and very happy with the refund amount I received. Definitely worth every penny I spend monthly… Great customer service.

Insurer: Nationwide

By: Tina

Useful
September 06, 2019

Easy and Breezy

It is super easy to submit a claim. And now with the electronic payment distribution, it is even easier. Nationwide has thought through how to make this process super simple and as a busy person, I definitely appreciate it.

Insurer: Nationwide

By: Aisha

Useful
September 06, 2019

Huge help

It's always easy to send a claim, customer service is always pleasant when called, nationwide is very proficient when processing claims. It's a huge help with pet care cost to have the partial reimbursement for things my pup needs while not breaking my bank account

Insurer: Nationwide

By: Amanda

Useful
September 06, 2019

Best Insurance Available

I am so impressed at how quickly my claims are processed now, I usually have my money within a week. Such an improvement over previous years. The ease of making the claim is great. We are having trouble diagnosing her condition so it is comforting to know I have insurance. The large rate increase was tough but it is worth the peace of mind to take care of my baby.

Insurer: Nationwide

By: Debi

Useful
September 06, 2019

great service

great service, quick claim turn over

Insurer: Nationwide

By: Misty

Useful

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