Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


September 29, 2019

Easy Peasy

Easy Peasy

Insurer: Trupanion

By: Dayle

Useful
September 29, 2019

Fast and easy!!

So easy and they process it so quickly and without any hassle!

Insurer: Trupanion

By: Mary

Useful
September 29, 2019

Peace of mind

Submitting my claim online was easy and convenient. Gives me peace of mind knowing that I have pet insurance if my pet gets sick.

Insurer: Trupanion Canada

By: Juli

Useful
September 28, 2019

Great customer service!

Received action and payment on my claim in about one week. Wow!

Insurer: Nationwide

By: Cheri

Useful
September 28, 2019

Efficient

Whenever I had a claim you were very efficient in letting me know what is covered and processing payment

Insurer: Trupanion Canada

By: Angela

Useful
September 27, 2019

1st dogs vet visit

I love the prompt reimbursement I received on my first ever claim with Nationwide. Reimbursed in about 5 days, very satisfied furbaby mom.

Insurer: Nationwide

By: Patricia

Useful
September 27, 2019

Excellent

First time using this service and it was simple and straight forward. Excellent!

Insurer: Nationwide

By: Claudia

Useful
September 27, 2019

Ease of submitting claims

Overall I am happy with my insurance and submitting claims is easier than i thought. I take a picture of the invoice and receipt and submit the form online. Its that easy. Payout is quick and they keep you up to date step by step.

Insurer: Nationwide

By: Paul

Useful
September 27, 2019

Such a relief that we have the insurance!

When we got our little girl, she was a rescue. We had no idea her age or even if she was fixed! My friend recommended insurance for her and I cannot say what a great thing that has been. Sansa got a cold and she was very sick. We took her right in, had her tests and got her medicine. I filed the claim and our reimbursement came very quickly. We were also able to get her spayed at a very reputable vet without the worry that it would break our budget. The plan we have selected is great and I love having the piece of mind that she's covered if something happens to her. Thank you for making the process easy.

Insurer: Nationwide

By: Melissa

Useful
September 27, 2019

The best insurance!

Thank you so much for helping us cover some cost for my dogs surgery. It really helped out a lot when we needed it most. I have been out of work and money has been tight. Thank you so much from the bottom of my heart. Bear my dog appreciates x10. Thank you nationwide!

Insurer: Nationwide

By: Cindy

Useful

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