Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


October 02, 2019

Peace of mind when you need it most.

Trupanion handled the claim and settled within 4 days. Was super fast and easy with direct deposit.

Insurer: Trupanion

By: Mark

Useful
October 02, 2019

Simply the Best!

Fast, Excellent service. Love how quickly I get paid for my claims

Insurer: Trupanion

By: Chris

Useful
October 02, 2019

Definitely Recommended

The process is fast reliable and very transparent. The reimbursement is generally in line with my expectations and the money comes very fast into my bank account. It couldn't be more perfect.

Insurer: Trupanion

By: Joerg

Useful
October 02, 2019

Surprised to see the payment in two days !

Surprised to see the payment in two days !

Insurer: Trupanion Canada

By: Shinji

Useful
October 02, 2019

Love my Pets Best Insurance

My claims are done in a timely manner. I am always happy with my payments. My dog has a lot of issues, insurance really helps me out. Thank you for being there for me.

Insurer: Pets Best

By: Mary

Useful
October 01, 2019

Thank God for Pet Insurance!

After saving my dog's life, the best outcome to the whole ordeal, (gallbladder surgery), was pet insurance. 70% reimbursement helped a lot on a $9400 bill. This company is fair and quick in issuing checks, as well as charging a reasonable monthly rate. I'm so glad I chose them to protect my little ones.

Insurer: Healthy Paws

By: Marianne

Useful
October 01, 2019

So happy we got pet insurance for our dog!

It is so reassuring and comforting knowing that we can take our dog to the vet and will get assistance in paying for the vet bill. Nationwide makes it so easy to submit claims and super easy to get payment back! Best move ever.

Insurer: Nationwide

By: Suzanne

Useful
October 01, 2019

Greta turnaround

After being totally stressed out with Frankie having surgery etc., I was quite relieved that I Nationwide was able to reimburse me for almost 90%.

Insurer: Nationwide

By: Maxine

Useful
October 01, 2019

This is the best pet insurance I have ever had!

Everything is so easy and great with Nationwide. Sending in claims via email and receiving direct deposit payments are fantastic. I have had zero trouble with the insurance, although I do wish we didn't have to use it with our dog. He has been very challenging, but well taken care of. Thank you Nationwide!

Insurer: Nationwide

By: Rhodora

Useful
October 01, 2019

i HIGHLY recommend Healthy Paws, without them I wouldn't of been able to get my dog the surgery he needed

My dog had eaten a stuffed pumpkin toy and needed surgery to remove it. Luckily I had decided to get pet insurance thru Healthy Paws a few months earlier after someone had suggested it. The surgery was $5000 total and Healthy Paws was even able to do a direct pay of their portion straight to the vet so I didn't have to come up the full amount all at once and then wait to get reimbursed. The whole process went so smooth, all I did was email the estimated bill to Healthy Paws and then they dealt with the hospital directly and everything was paid for by the time my dog was discharged. I HIGHLY recommend Healthy Paws!!

Insurer: Healthy Paws

By: Sara

Useful

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