Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Great Relief
Very happy with the coverage, customer service. The website is very user friendly and the payments are very quick. I would send have recommended Nationwide to my friends for their pet insurance.
Insurer: Nationwide
By: Deborah
They keep their promises!
I have made a handful of claims and almost everything I expected was covered! My dog has had some issues and I was worried I would have trouble getting things covered, but they always came through. Only complaint is that it takes a while (6-8 weeks or so), especially on big claims, for the money to come through.
Insurer: ASPCA
By: Gina
Excellent claim service!
Thank you for checking up on Tucker. He is back to his normal playful self with a six inch surgical scar on his belly! Your help with the cost of his medical care was appreciated. The ease of making our claim and the swift response we received with payment was exceptional service. We are very pleased that we chose to insure our dogs with Nationwide and recommend your coverage to all of our friends with dogs. Thank you so much for the excellent service we received with our recent claim! Best regards, Sandra Howle (And, of course, Tucker!)
Insurer: Nationwide
By: Sandra
Easy claims, no hassle
Seemless. Able to use VitusVet to just scan the bill and send it in. Money deposited directly into my account a week or so later. Have had no issues with claims. Would recommend!
Insurer: Nationwide
By: Alexandra
Fast, reliable claims experience!
Super fast turnaround! Love Trupanion
Insurer: Trupanion
By: Corinne
Quick turn-around
Very quick turnaround from time of purchase to claim processed and amount deposited into my account.
Insurer: Trupanion Canada
By: Sheila
Purchasing a plan
I had just adopted a new kitten and began to research various plans. After a comparison of rates and coverage, I opted to purchase Prudent Pet. It was easy to do.
Insurer: Prudent Pet
By: Gloria
Reliable service, fast and dependable
I find peace of mind having Nationwide Insurance for my puppy. It's easy to submit claim and receive benefits
Insurer: Nationwide
By: Valerie
Best insurance company offerings and service for any pet
Nationwide pet Insurance for my Papillon is the best investment I have made in years. Claims are processed almost immediately, payment is made through their bank to my bank account with my authorization each time within days. No hassle or delays on claims like with some other companies. Premium just went up about 20% after 2 years but I have saved thousands thanks to your coverage. (Get the wellness coverage option - well worth it). Thank you Nationwide Pet Insurance for taking care of my pet... and me as well.
Insurer: Nationwide
By: Douglas