Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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I was required to secure this insurance and the fact that it only covers major medical and not preventative it isnt a valuable as I would find something that covered those things.
I was required to secure this insurance, and the fact that it only covers major medical, and not preventative it isnt a valuable as I would find something that covered those things.
Insurer: Trupanion Canada
By: Janice
I had no problems when we contacted you.
I had no problems when we contacted you. It was fast and easy.
Insurer: Trupanion Canada
By: shirley
Claims process was easy and claim payment was fast.
Claims process was easy and claim payment was fast. Highly recommended!
Insurer: Trupanion Canada
By: Kylee
Best decision ever to go with Trupanion
So easy to make a claim. Way easier than human insurance!
Insurer: Trupanion Canada
By: John
quick service
submitted my claim and within days I had confirmation of the acceptance of the claim and the money was deposited to my bank account.
Insurer: Trupanion Canada
By: Patricia
Fast review
Trupanion gave my vet. an estimate of the cost of the surgery, within about 1 hr. I knew what my portion was I had to pay and what Trupanion would pay. I knew before the surgery what my cost would be. That was great. Trupanion sent me a email explaining everything. I would definitely recommend Trupanion. All of the staff is knowledgeable an very nice.
Insurer: Trupanion Canada
By: Billie
Good experience
Quick and easy
Insurer: Trupanion Canada
By: Tanya
I have always been pleased with the promptness in paying claims.
I have always been pleased with the promptness in paying claims. Have always spoken to knowledgeable employees.
Insurer: Trupanion Canada
By: Margaret
Very fast processing and payment.
Very fast processing and payment. Thank you!
Insurer: Trupanion Canada
By: Madelaine
So grateful for the excellent service and prompt reimbursement for my sweet pup.
I was so stressed about having surgery on my sweet dog, Sara, but knowing that part of the expense would be covered by my pet insurance helped relieve my anxiety! The reimbursement was prompt and appreciated. Thank you so much..
Insurer: Nationwide
By: Sandra