Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


December 12, 2019

Highly recommend

Easy to file claims. Quick responses. Quick direct deposits into my bank account. No problems. Highly recommend.

Insurer: Nationwide

By: Christie

Useful
December 12, 2019

Great service and response

Great service and quick payment of claims. I’d encourage any one with a kitten to start on an insurance plan to include WellCare!

Insurer: Nationwide

By: Gregory

Useful
December 12, 2019

So easy and so quick!

I'm so glad I chose Nationwide pet insurance for my dog! It takes away any 'thinking' when it comes to care for my baby - because I know I'll have help from Nationwide financially. The forms are easy to fill out and submit. The waiting time on the EOB and payments are within a very reasonable timeframe. Thank you Nationwide for giving me peace of mind when it comes to caring for my Dog!

Insurer: Nationwide

By: Alyssa

Useful
December 12, 2019

Very helpful staff, very quick to pay claims i go through the app it's very easy

Very quick to pay for claims which are submitted through the app. Love it i take a picture of my receipt and upload it and i am paid in a matter of days

Insurer: Nationwide

By: Suzanne

Useful
December 12, 2019

Happy with Nationwide !

Nationwide is easy to submit claims online. They process claims fast and have great customer service when I call.

Insurer: Nationwide

By: Jacky

Useful
December 12, 2019

So glad we have pet insurance!

My dog was bitten by another dog and had to have his wounds cleaned and stitched (actually stapled.) It was very expensive. I filled out a claim and within a few weeks, we were reinbursed for a significant part of the bill.

Insurer: Nationwide

By: Sue

Useful
December 12, 2019

The best insurance claim experience I have ever had.

Nationwide Per Insurance has been an exceptional experience. Submitting claims via VitusVet App is seamless and I just signed up for electronic payment. Excellent. Our human health insurance is light years behind and is one of the best known and widely accepted.

Insurer: Nationwide

By: Nicole

Useful
December 12, 2019

Easy peasy claim submission and reimbursement

Took 7 month old puppy to the vet with severe diarrhea. Sent home with flagyl and Panacure to address possible parasitic infection. Submitted claim and was promptly paid. Thanks for making vet payment easy.

Insurer: Nationwide

By: Molly

Useful
December 12, 2019

You guys are amazing!

Easy to submit claim and very fast at sending money back to us

Insurer: Nationwide

By: Janine

Useful
December 12, 2019

Happy Cat Lady

So easy to do online. And receive response by the next day and reimbursement within a week or 2

Insurer: Trupanion Canada

By: Carmela

Useful

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