Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Best Pet Insurance company in the market.
This company has been a major resource to keeping us out of debt with pet bills...get the shole pet including wellness and you cannot ever go wroing with this plan...and their coustomre service and payment reimbursement plan is very fast and efficient.
Insurer: Nationwide
By: Douglas
Fast processing and huge relief
During shelter-in order, I had to take my cat to the vet because of illness. I thought the processing time would take longer because of the current situation. However, it was very fast and relieved the financial burden.
Insurer: Nationwide
By: Hyun
Superb
Excellent customer service, and prompt payment and/or explanation of the claim
Insurer: Nationwide
By: Janet
So easy to submit claims and receive reimbursement
Nationwide's new portal has made it even easier to submit claims. I also love the ease of the funds transfer directly to my bank account.
Insurer: Nationwide
By: Cari
Andrea was 100% Customer Service!
Andrea was 100% Customer Service! She made sure that I was Completely Satisfied by processing a payment over the phone for me. What a doll!
Insurer: Trupanion
By: Dana
fast fair and was taken care of wonderfully
fast, fair and was taken care of wonderfully
Insurer: Trupanion
By: Gayle
Buy pet insurance - highly recommended.
Always been good and prompt at paying for my dogs medical needs.
Insurer: Trupanion
By: Millette
Great customer service.
Prompt outcome of claims and payments.
Insurer: Trupanion
By: Veronica
Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition
Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition
Insurer: Trupanion
By: Robin
Fast, Easy, Convenient
Our 5 year old English Bulldog needed knee surgery. We were worried about this, as it was a bit pricey. For the health of the dog we went through and had the surgery done. That same day I filed and submitted the claim for this. Within a few weeks I had received an e-mail stating that the claim had successful been filled and by the next day I had a reimbursement waiting for me in my bank account. The fact that we were able to do everything online at our convenience gave us the opportunity to focus on the recovery process after the surgery and got him back to full health faster.
Insurer: Pets Best
By: Nathan