Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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It all went well and fast!
It all went well and fast! Thank you!
Insurer: Trupanion Canada
By: Valerie
Quick and Easy Payment Process
Process is easy and payment arrived quickly. Thank you!
Insurer: Trupanion Canada
By: Monika
Good Experience
Always good easy & quick payment Thank you
Insurer: Trupanion Canada
By: Judith
Fast and easy service
I sent claim in and received check within a week.
Insurer: Nationwide
By: Suzanne
Without a doubt, the best pet insurance ever!
As the title says, best pet insurance ever. Putting in claims is so easy. I get the vet Bill's emailed to me, so I'm able to upload the receipt. Claims entered in less than 2 min. Recently my claims have been processed and I've been reimbursed in 48 hours......incredible!!!! Signing up for Figo was the best decision we've ever made. I've recommended to several family members and friends.
Insurer: Figo
By: Joshua
Pet insurance
Claim was filed by my vet. It was processed very quickly and paid promptly.
Insurer: Trupanion Canada
By: Nancy
Easy and fast claim process
Trupanion handled this claim on existing condition fast and submission is easy and efficient.
Insurer: Trupanion Canada
By: Robert
Excellent Insurance Company for your pets
Trupanion Pet Insurance is the best. Excellent customer service, the process for submitting a claim is very easy, each claim we have submitted for our dogs was processed in a timely manner. Would highly recommend this company to all dog & cat owners
Insurer: Trupanion
By: Sue
Worst exprience in processing claims
Delays, excuses, more delays...this is not what I expected. Pet Best takes 45-60 or longer to process claims. Even with pet records and receipts.
Insurer: Pets Best
By: Kim
Quick processing of Rx Claims
I've been using the VitusVet app to process claims and been getting the payments, usually within a couple of days. Because my cat is now on a RX that he may have to take for the rest of his life, I decided to get it from Chewy at a reduced cost, compared to my veterinarian. I wasn't sure whether Nationwide would still cover it and didn't get a real clear answer when contacting customer service. But they came through! I submitted a picture of written scrip from the vet, along with the receipt from Chewy and tow days later, I am depositing the payment! Now we can both save money (Nationwide & me)!
Insurer: Nationwide
By: Sue