Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


Verified February 09, 2021

Peace of mind

Trupanion is amazing! All I've had to be concerned with is taking care of our girl. They truly care and pay directly to our vet so we do not have to cover the bill but only pay our portion. We had control over our deductible. Premiums are reasonable and there is never an issue with coverage. Thank you Trupanion for helping us take care of our family.

Insurer: Trupanion

By: Maris

Useful
February 08, 2021

Quick to get quote and enroll

Enrollment was quick and easy. Almost everything is explained clearly.

Insurer: Trupanion

By:

Useful
February 08, 2021

Easy to file claim

Filing the claim was easy. It was approved January 30th. It’s feb 8 and I haven’t received my check.

Insurer: Trupanion

By:

Useful
February 08, 2021

I am relieved my dog has this insurance

I love that your website is user friendly and your claim processing time is fast.

Insurer: Trupanion

By:

Useful
February 08, 2021

Quick and easy process

The process was quick and easy. The claim was paid exactly how I expected it to be.

Insurer: Trupanion

By:

Useful
February 08, 2021

you're lucky you got 5.

you're lucky you got 5. you bungled and screwed up sending a check to the wrong party not using electronic deposit as instructed.

Insurer: Trupanion

By:

Useful
February 08, 2021

Just signed up

Very easy to register

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Very happy with coverage....

Very quick processing time. EXTREMELY happy with Trupanion. Recommend them all the time to other pet owners.

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Chicks claim

Very quick to get a response and we’re quick to pay I would recommend them anytime

Insurer: Trupanion Canada

By:

Useful
February 07, 2021

Easy breezy

Very simple

Insurer: Trupanion Canada

By:

Useful

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