Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 20, 2020

Pet Insurance is a wise investment when talking about the healthcare of my animals.

Pet Insurance is a wise investment when talking about the healthcare of my animals. Payments for injuries go out quickly and customer service is wonderful.

Insurer: Trupanion

By:

Useful
July 20, 2020

Easy and quick

I was very pleased with how quickly my claim was processed and paid. It was easy to submit.

Insurer: Trupanion

By: Debra

Useful
July 20, 2020

Super easy

The process is so easy. I scan in my receipt and that's it. In a few days the money appears in my bank account. Trupanion handles everything in between.

Insurer: Trupanion

By: Amy

Useful
July 20, 2020

Harley0614

Very easy to sign up, no vet check required and friendly staff.

Insurer: Trupanion

By: Shannon

Useful
July 20, 2020

you always pay promptly however the cost of the insurance is ridiculous compared to what we started paying and how much is has increased over the years.

you always pay promptly however the cost of the insurance is ridiculous compared to what we started paying and how much is has increased over the years.

Insurer: Trupanion Canada

By: Vicki

Useful
July 19, 2020

Submitted a claim in less than 5 minutes

LOVE how easy you made submitting the invoice (drag and drop).

Insurer: Trupanion

By: Kim

Useful
July 19, 2020

Very easy to complete the transaction.

Very easy to complete the transaction.

Insurer: Trupanion

By: Kelli

Useful
July 19, 2020

Very helpful and thorough.

Very helpful and thorough. Good history handling vet charges and payments.

Insurer: Trupanion

By: Sean

Useful
July 18, 2020

My TruPanion Experience.

Filing my claim was simple, acknowledgement was almost immediate. Processing my claim was expeditious and payment was directly deposited in my bank account. Can't ask for better service.

Insurer: Trupanion

By: Martha

Useful
July 18, 2020

TruPanion is a True Companion

As always, Trupanion processed my claim immediately and electronically credited my refund within a matter of a few days. They are very responsive, which is especially appreciated when you have a little pet who has had some difficulty.

Insurer: Trupanion

By: Barbara

Useful

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