Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Better off to set up pet savings act
As long as I've had this policy I've never gotten paid for anything. I feel that I've just thrown money away all these years. But, yes, it's easy to file a claim & as long as I'm not getting any money back TruPanion puts it through quickly.
Insurer: Trupanion
By: Betty
Great experience.
Great experience. Forms easy to complete. Processed quickly. Thank you
Insurer: Trupanion
By: Diane
Great job Trupanion!
It was fast and easy! I used the online service, it was easy for me to upload my pics of the receipt and file the claim in minutes. Thank you
Insurer: Trupanion
By: Jennifer
Buddy
The process was easy and expeditious.
Insurer: Trupanion
By: Jane
Simple process reduces stress
My vet clinic is able to send in claims directly, I receive a confirmation email and the funds are deposited in to my account. Definitely reduces any stress about the process so I can focus on playing with my dog :) Thanks!
Insurer: Trupanion Canada
By: Valerie
Best Health Insurance for your Pet
I love this insurance. My dog has had a few health issues and they have paid for all her meds, surgery, MRI, bloodwork and Xrays. I am getting a new puppy later this year and you can be sure that I will continue using Healthy Paws insurance with the new dog. The reimbursement of payment is pretty quick, just a couple of days. I would highly recommend getting this insurance for your dog or cat.
Insurer: Healthy Paws
By: NICHOL
1st time Having Pet insurance
I’ve had Pets Best insurance for about 2 weeks.It was very easy to apply and took about 5 minutes.The Person I spoke with was very informative and never Pushed or tried a “Hard Sell”.The Rate was competitive(Around 60.00 a month) I have filed 3 claims,1 for the initial exam and 2nd distemper shot,A Fecal test and 3rd claim was for the deworming medication.The costs were 130.00,30.50 & 22.50.So far I haven’t heard back yet(5 Days since submitting).I know the Medication isn’t on the approved list but I’m hoping they at least cover part of the Checkup. I will write another review after I hear back.Everything was easy to submit and hopefully I’ll get some type of reimbursement. It’s just nice to have coverage for my furry family member if (God Forbid) anything serious ever happened.
Insurer: Pets Best
By: Christopher
Extremely easy and worth the money
My 6 month old puppy was playing in the house and started screaming. At 5lbs, he broke his leg and needed surgery requiring a metal plate and screws. The cost, $6k. But there truly is no cost when it comes to the live and comfort that your pet provides. Within a week I started my claim with healthy paws. I called to make sure I had all the necessary documentation and was helped by a kind man. Then I uploaded the information using their app. I received an update to my email every few days letting me know what the status of my claim was. Within 10 business days, my claim was processed and funds were directly deposited into my account. Not to mention I received a follow up email checking on how my baby was doing. I would highly recommended this insurance and I am thankful that I got it. Great company, easy claim processing, and super caring.
Insurer: Healthy Paws
By: Nina