Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 21, 2020

I am so grateful to ASPCA

I wrote a huge glowing review, many paragraphs, and personal details that I wanted to share , but just as I was posting my battery ran out. So I dont know if my review got accepted or not. I'm not going to rewrite it, but I will encapsulate my points. ASPCA met their agreements I contracted with them. ASPCA has a very user friendly website that even I, a not tech savvy person,Could easily use to file my claim. ASPCA processed my claim and approved my claim in exactly 30 days, and two days later the money was direct deposited in my bank account. I actually feel that when I contacted ASPCA that they care about me and my sick dog. I feel you can trust this company to cover their agreements with you. I have recommended them to two other pet owners I know personally. I did my homework and research before choosing ASPCA. I believe I chose wisely, and so far nothing has changed my mind.

Insurer: ASPCA

By: Thomas

Useful
July 21, 2020

Healthypaw is the best insurance service ever!

Healthypaws is a lifesaver! I am so glad we have healthypaws insurance since my dog Max was 7 weeks old. He is 3.5 years old. So far, Max had two major surgeries with broken legs and lots of bladder stones in addition to stomach aches, eye pain, torn toe pads, etc etc... Every time we send invoices, they take care of it in a few days and deposit so quickly. Cant' ask for better service and care! Thank you, Healthypaws!

Insurer: Healthy Paws

By: Shinyoung

Useful
July 21, 2020

Great investment!

I'm very happy with my pet insurance! I love how user friendly the website is. It's supper easy to submit a claim! I've never had a problem getting reimbursed and they direct deposit the money in my account in just a few days after submitting the claim. My dog is prone to "issues" due to her breed and this insurance has more than paid for itself on several occasions. For instance, she had to have a surgery that would have cost me $4,000 but her insurance covered 90%! That was a life savor!! I do pay for the higher coverage but everything is covered 90%. Her monthly prescriptions alone cover the cost of insurance. I highly recommend this insurance, especially if you have a breed that is prone to having issues.

Insurer: Healthy Paws

By: Lindsay

Useful
July 21, 2020

Insurance your whole family include pets

Prompt payment for claims. Never had pet insurance with our previous 7dogs. Spent a lot of money on treatments that would have been covered if we had the insurance. Totally worth the monthly fee.

Insurer: Trupanion

By: Rick

Useful
July 21, 2020

Momma Pasta's Mom

It did not give me an option to enter my discount code online. Everything else went smoothly.

Insurer: Trupanion

By: Samantha

Useful
July 21, 2020

Always worth it

Vet direct billed, claim approved. Saved our cats life when she ate a sewing needle.

Insurer: Trupanion Canada

By: Beckah

Useful
July 20, 2020

Pet Insurance is a wise investment when talking about the healthcare of my animals.

Pet Insurance is a wise investment when talking about the healthcare of my animals. Payments for injuries go out quickly and customer service is wonderful.

Insurer: Trupanion

By:

Useful
July 20, 2020

Easy and quick

I was very pleased with how quickly my claim was processed and paid. It was easy to submit.

Insurer: Trupanion

By: Debra

Useful
July 20, 2020

Super easy

The process is so easy. I scan in my receipt and that's it. In a few days the money appears in my bank account. Trupanion handles everything in between.

Insurer: Trupanion

By: Amy

Useful
July 20, 2020

Harley0614

Very easy to sign up, no vet check required and friendly staff.

Insurer: Trupanion

By: Shannon

Useful

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