Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,040 total
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I was surprised to see taxes are not covered. In newfoundland taxes are 15% so now instead of my cost 10% add taxes now it's 25%
Good service fast payments but it suck that taxes are not included. It drives what I pay from 10% to 25% after taxes.
Insurer: Trupanion Canada
By: Alvin
Amazingly Fast!
Great service and super fast processing/payment
Insurer: Trupanion
By:
Really worked with me to solve a problem I had with the monthly payment!
Really worked with me to solve a problem I had with the monthly payment! Always great customer service
Insurer: Trupanion
By:
Wonderful!
Wonderful, easy and straight forward
Insurer: Trupanion
By:
Excellent program
Easy to sign up and first month free through my vet.
Insurer: Trupanion Canada
By:
Positive Experience
Enrolment was easy and straightforward. Representative answered my questions and sent me all the pertinent info within minutes. Thank you.
Insurer: Trupanion Canada
By:
I always receive excellent service by all staff at Trupanion - each time I need to contact them.
I always receive excellent service by all staff at Trupanion - each time I need to contact them. I am reimbursed within hours. Superb company!
Insurer: Trupanion Canada
By:
Very easy process, smooth, and fair
This was my first claim after switching from another provider. It was super easy in comparison. They needed my cat's medical history and were able to get it without having me call or go back and forth between them which was great. After that the claim was processed speedily and I received the payment in my account immediately. I also received an itemized explanation of benefits. Overall I'm very impressed and would recommend to anyone!
Insurer: Pets Best
By: Sara