Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Exceptional Service
Direct billing from my Veterinary office is so fast and easy. They have been there for all my pets health needs. Highly recommend them.
Insurer: Trupanion Canada
By: Linda
Quick & Easy
It was our first claim so we do have to pay the vet upfront but they filed the claim and we didn’t have to do anything else. We received the cheque for the covered costs about two weeks later.
Insurer: Trupanion Canada
By: Michaela
Satisfied pet owner
Claim was paid a few days after I emailed my pets claim No hassles
Insurer: Trupanion
By: Lydia
Easy claims process
Claims are always easy and are paid fast!
Insurer: Trupanion
By: Becky
Awesome experience
I was awed and overwhelmed at the speed with which I received Trupanion's insurance rebate. They truly came through in a 10 star manner.
Insurer: Trupanion
By: Nelda
Charlie's pulled mussels in his read leg
very quick response and payment to my dogs veterinarian.
Insurer: Trupanion
By: Lawrence
Timely Claim Processing
Blue Pearl Veterinary Hospital was where I first saw the Trupanion brochure. I had just put my Bichon Megan to sleep due to a cancer mass found in her intestinal wall that had metastasized to her lymph system. I knew that I would one day want another dog. Upon getting another female Bichon I found the brochure and contacted Trupanion to obtain a Pet Health ?????????????????? policy for my new Bichon. Because Blue Pearl processes Trupanion claims, the filing of the claim was seamless. Trupanion paid their part of the claim and I paid mine, Thank you for your timeliness and help!
Insurer: Trupanion
By: Vicki
Totally satisfied
Just like my previous experiences, service was fast, friendly and payment was what I expected. You guys are great!
Insurer: Trupanion
By: Patricia