Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Great service and very easy to use.
Great service and very easy to use.
Insurer: Trupanion
By: Lisa
Always timely and prompt responses to my questions and swift refund of qualified expenses.
Always timely and prompt responses to my questions and swift refund of qualified expenses.
Insurer: Trupanion
By: Eric
Associate was knowledgeable and was able to update my billing information in a timely manner.
Associate was knowledgeable and was able to update my billing information in a timely manner. Very pleasant!!
Insurer: Trupanion
By: Patricia
I am not happy with the invoice situation I have been dealing with.
I am not happy with the invoice situation I have been dealing with.
Insurer: Trupanion
By: Linda
Transaction was smooth as silk
Transaction was smooth as silk
Insurer: Trupanion
By: Lynda
Happy Maltipoo Mom!!!
My maltipoo has been insured, with Trupanion, since 2014; we have never had a claim, until her diagnosis, last year, of allergic dermatitis, necessitating daily use of Apoquel. Trupanion has stepped up and followed through, as they said they would, in reimbursing 90% of the cost, following my initial $200 deductible. The online claim submission and direct debit reimbursement, is easy and very expeditious. Trupanion customer service is always friendly and helpful, as well. Very much appreciated...thanks, Trupanion!!!
Insurer: Trupanion
By: Jan
Phenomenal company!
Very satisfied! My claim was processed and my payment hit my bank in a week!
Insurer: Trupanion
By: Tonya
The enrollment was easy
The enrollment was easy
Insurer: Trupanion
By: Karen
Get Trupanion Pet Insurance
My dog had to have knee surgery and from the estimate to the payment directly to our vet, the process could not have been smoother. I am so grateful to have Trupanion Pet Insurance, they really helped us get the best care for our beloved pet.
Insurer: Trupanion Canada
By: Annette