Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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I recommend Trupanion
The claims process is easy and review of claim and subsequent payment were timely.
Insurer: Trupanion Canada
By: Lois
Trupanion is easily reachable does what they say they are going to do very good customer service easy claims process fast payment for established claims
Trupanion is easily reachable, does what they say they are going to do, very good customer service, easy claims process, fast payment for established claims
Insurer: Trupanion Canada
By:
A Great Relief
My dog had surgery and the procedure for insurance payment was very fast.
Insurer: Trupanion
By: Janet
Raymond Sage
Seems slow still have not received payment
Insurer: Trupanion
By: Raymond
Trupanion is #1
Very happy with the service and prompt payment.
Insurer: Trupanion Canada
By: Manuela
Dispicable practices
I had to get a new credit card and after ONE MONTH they cancelled my policy for non-payment. I had an email address on file I don't use frequently. Other than that they made no reasonable means to get in touch with me about it. No phone call or mailings. It was all pretty secretive. I found out that I was dropped after filing a claim for $1400. Thanks Healthy Paws. You guys are the scum of the earth.
Insurer: Healthy Paws
By: Tim
Good Service
I received really good service and the payments were done promptly. Thank you Trupanion for taking care of my Shadow so well.
Insurer: Trupanion Canada
By: Gail