Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


April 11, 2021

Maggie's Health Comes First

it was easy to do my sister recommend she has her cat ins. with trupanion if My Maggie needs med. help I don't have to about the cost

Insurer: Trupanion

By:

Useful
April 11, 2021

Quick

My claim was processed before we got home. Simply the best insurance claim experience.

Insurer: Trupanion

By:

Useful
April 11, 2021

Fastest reimbursement time.

Placed my claim on Friday evening and my reimbursement check was in my bank on Monday. The best turn around time ??

Insurer: Trupanion

By:

Useful
April 11, 2021

Simple process

Simple process

Insurer: Trupanion Canada

By:

Useful
April 11, 2021

Very Efficient Reimbursement Process

Even though they did not directly pay for the vet services, it took less than a week to be reimbursed for 90% of the cost.

Insurer: Trupanion

By:

Useful
April 11, 2021

A Living Miracle Designed by Trupanion

Our Tessa has been very sick for the last 1 1/2 years. Without Trupanion we would have been destitute. They have been very fair and quick to resolve payment to the fine doctors who Make Tessa comfortable. Thank-you Trupanion for keeping our puppy alive and happy!!!!?? Payment to the Doctors is always swift and fair. Without you we would not have our living little girl!

Insurer: Trupanion

By:

Useful
April 11, 2021

We had to use the insurance almost immediately and had no issues.

We had to use the insurance almost immediately and had no issues. It was very easy to use linking up with our vet and paying directly. No upfront out of pocket for us.

Insurer: Trupanion

By:

Useful
April 11, 2021

Long time client.

Prompt reimbursement Portal, user friendly

Insurer: Trupanion Canada

By:

Useful
Verified April 11, 2021

I was skeptical when reading all the benefits and that I could use any vet….

The key is you pay up front and get reimbursed. I signed up and I have a new puppy. I submitted her vet visit with her vaccines and I had the money back within 3 days. I was very pleased and will definitely keep her insurance updated with Pumpkin. Very happy.

Insurer: Pumpkin

By:

Useful
April 10, 2021

It was easy to sign up

It was easy to sign up

Insurer: Trupanion

By:

Useful

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