Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Fast and Easy
The process was fast and easy. The vet provided the information to Trupanion, and we had a check within a couple of weeks.
Insurer: Trupanion
By: David
First (and hopefully LAST) claim!
Quick review of claim and prompt payment of reimbursement funds allowed.
Insurer: Trupanion
By: Rick
I’ve heard nothing but great things!
Super easy process and I love the website
Insurer: Trupanion
By: Sonji
Great Pet Insurance
Super easy to submit the claim and got money back!
Insurer: Trupanion
By: Jenna
Twice my older dog has needed emergency surgery and Trupanion has not only paid the 90% for his care but they reimbursed me within 2 or 3 weeks so that I could pay the credit card bills immediately.
Twice my older dog has needed emergency surgery, and Trupanion has not only paid the 90% for his care, but they reimbursed me within 2 or 3 weeks, so that I could pay the credit card bills immediately. It took all the worry off, so that I could focus on his recovery when he came home from the hospital.
Insurer: Trupanion
By: Ellen
Thankful pet Mom.
Am so thankful for Trupanion. It’s a comfort to have the claim approved before leaving the vets office so you just have to pay your portion! Makes things so much easier.
Insurer: Trupanion Canada
By: Alexandria
Your the best insurance company and you have the best Coverage for the animals But I have found.
Your the best insurance company and you have the best Coverage for the animals, But I have found. And there is no hassle whatsoever for collecting for payment of any kind that I’ve ever had a problem with
Insurer: Trupanion Canada
By: Marie
I have been VERY impressed with Trupanion and all of the wonderful customer service I have received.
I have been VERY impressed with Trupanion and all of the wonderful customer service I have received. From the ease of filing claims to the prompt payment of the claims and everything in between, Trupanion has been fabulous!
Insurer: Trupanion
By: Brad