Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


April 26, 2021

Less stressful

Being able to charge trupanion directly at the vet makes the system so much simpler and less stressful.

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Great claims experience

Have yet to receive the cheque but knowing that we can get our dog's care without the added financial worry is encouraging. However, people should also remember that we do pay into the pool of funds at a high rate of premiums in order to achieve this degree of comfort.

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Incredible experience

I’m so glad we had Trupanion on a scary night because I wasn’t worried about anything other than my dog getting the emergency care she needed. It was a scary night I knew my vet staff were handling the details with Trupanion. When the time came to discharge my dog home from puppy ICU, I paid exactly what I expected. Thank you so much for having our family covered when we needed it most.

Insurer: Trupanion

By:

Useful
April 26, 2021

Excellent claim experience

This was the first time I filed a claim with Trupanion and I was very pleased with the experience. The process of filing online was very simple. Review of the claim was prompt and the payment on the claim was direct deposited into my checking account very quickly.

Insurer: Trupanion

By:

Useful
April 26, 2021

Quick and straightforward

Very streamlined process.

Insurer: Trupanion

By:

Useful
April 26, 2021

Peace of mind protection

Charlie had some very big vet bills, Trupanion was fantastic I uploaded the vet bills and got payment within 2 days

Insurer: Trupanion Canada

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Useful
April 25, 2021

easy and quick payments

easy and quick payments

Insurer: Trupanion

By:

Useful
April 24, 2021

Very user friendly

Very user friendly

Insurer: Trupanion Canada

By:

Useful
April 24, 2021

Excellent service!

All of my claims were processed in a few days and money deposited into my account quickly! Trupanion is the best!

Insurer: Trupanion

By:

Useful
April 24, 2021

Emergency and hace to wait 30 minutes to receive the confirmation sentido o hace to paid .

Emergency and hace to wait 30 minutes to receive the confirmation sentido o hace to paid . my deducible is $0 but i hace to paid 50%

Insurer: Trupanion

By:

Useful

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