Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Best Pet Insurance
Timely payment of claims, and always accurate!
Insurer: Trupanion
By:
The Best for your pet!
Easy to file claim and very quick to pay! I recommend you all the time.
Insurer: Trupanion
By:
Perfect pet protection.
I have recommended Trupanion to everyone I know who has a pet. Your staff is knowledgeable and very caring. So easy to submit a claim and payment is always extremely fast. Excellent, excellent, excellent company from your policy to your staff.
Insurer: Trupanion
By:
Excellent service from Trupanion
It was so easy to submit the claims and the turnaround time was extremely fast. Thank you so much.
Insurer: Trupanion
By:
Cooper
Outstanding response!! Very quick in settling claims.
Insurer: Trupanion
By:
Dumb Doberman
Trupanion came through for me. I read a bunch of horror stories about pet insurance and ultimately decided on Trupanion as they seemed to pay claims with the least caveats/issues. In the end one pays a bit more with trupanion but it was peace of mind. Just the other day my 2.5 year old doberman (dumbest smartest dog in the world) ate a piece of ball and it got stuck in her small intestine. I thought she was going to die and was extremely distraught. She didnt eat, was lethargic, and took 4 days to diagnose. Once they did she was in emergency surgery that same day. I had never submitted a dog insyrance claim before so i was a bit worried about was the bill but I felt somewhat better that I maybe was covered. The surgery ended up costing $8k. Trupanion paid exactly what they said they would and literally within 5 days it was deposited in my account. And my dog at this moment is back to normal, except for a narly scar and a cone around her head. As long as I have dogs, Im now a Trupanion believer. Thank you.
Insurer: Trupanion
By:
Very easy
Very easy to complete claim and funds were deposited directly to my checking account. No problems
Insurer: Trupanion
By:
Truly the best coverage
So easy and quick. I submitted my claim and within a few weeks I had a cheque in the mail. Great response time and excellent coverage. Thanks for protecting our baby.
Insurer: Trupanion Canada
By:
Quick and efficient
The claims are always completed quickly and directly deposited into my bank account. This makes a stressful time, much less stressful.
Insurer: Trupanion Canada
By:
Easy to
I think currently I have not had any issues with this insurance. It's easy to understand, easy to send in your request for approval for refunds . Only one thing I would like to see is the turn around time for processing submissions would be faster .
Insurer: Pets Plus Us
By: TERESA